Top 10 Castello Di Limatola Hotels

This was my second visit at Acquapetra. The first time I was impressed by the architecture, the great service and the overall acceptable prices for the Michelin star restaurant, bar and spa. We stayed in a standard room that was cute but small. This second visit I decided to go for a suite for two nights. Let's start with the positives: - The room was lovely. Great decor, spacious, over two floors with a great patio upstairs and a nice balcony downstairs. Two bathrooms. Perfect with even two kids if needed. There were some signs of wear and tear easily fixable (see photos) but overall no complaint about the room. - The food we had was great. There is no question that they use the best possible ingredients. - Some of the staff was trained, experienced and professional. Especially those also working at La Locanda del Borgo. Now the negatives: - We called and emailed to change the date of arrival. The staff we interacted with over the phone and email was unprofessional and clueless. How can a hotel that charges 300€ per night per room have someone responding on the phone who is rude, speaks no English and lacks the basic skills to work in hospitality. Not a great start! - As soon as we arrived the Aircon in the room wasn't working. I had to call twice and both times the person answering the phone was rude and unprofessional (must be the same person above). No apology, no explanation. Nothing! Ridicolous. It was eventually fixed but when it is 30° outside and the Aircon doesn't work you apologise, you don't act annoyed with your customer. - At times there was an unpleasant smell of sewage in the room. Of course I understand the resort is remote and they have their own sistems. Still, if you charge 5 star prices, you offer 5 stars standards. - Now to the breakfast service. Unfortunately, service was hit and miss. When served by personell from the Michelin star restaurant, it was spot on. Professional and competent. The other staff used to fill in had no clue. Inexperienced and unprofessional. I fell for them as they were polite, yet, the standard was low. Buffet food was great, though charging extra for pochet eggs felt like a robbery given the price of the room. - We had lunch there on our first day and I realised that prices have almost doubled since last time I visited. 35€ for pasta in the middle of nowhere? Come on! 12€ for a glass of local wine when restaurants outside sell the same at 3€? 6€ for a bottle of water? If everything was flawless I would understand the Four Season prices given the location and the subpar service , given most ingredients are local as are the wines, why overcharge your customer? - We had a lovely dinner with outstanding service on the second night but still, being charged 45€ for their own local Aglinico felt like a robbery. I am local, I know local prices. Double prices are understable in a hotel. When you go x4 though, it is just gridiness. - Though a Spritz was 15€, service by the pool was nonexistent. Is it reall

Menna who served us breakfast each morning was the star as far as the staff are concerned. She remembered our coffee order each morning. Breakfast room overlooked the pool which was a very relaxing place. The October warmth allowed us to sit by the pool each late afternoon. Air conditioning required asking the front desk to turn it in. Not acceptable. The curtains were coming off the rails. Not acceptable. The wifi was very slow. Not acceptable. Hot water was not very hot. Not acceptable. Noisy neighbours with screaming kids in neighbouring rooms. Not acceptable. Location of Caserta allows easy day trips to Naples, Pompeii and Salerno. Would we stay there again? Probably not.

Spent the last 2 nights of our Italian holiday in this hotel. Receptio staff very helpful. A bit tricky finding the car park, you have to go down a tunnel to find the large parking lot. We were told it was 10 euros for 24 hours if you were a guest of the hotel. Our room was on the 4th floot, comfortable bed, air conditioning, good sized bathroom. Wi fi provided. The receptionist recommended a lovely restaurant two minutes away from the hotel, and gave us the bus timetable for our bus to the airport, bus station and train station very near hotel so great for getting to Naples and other destinations. Royal Palace is literally on your doorstep. The breakfast is firfst class - amazing selection of meats, hot food, cakes, croissants, breads, etc. Lovely fresh fruit salads, assorted juices etc. Enjoyed some drinks one evening at the bar, served by Marino, the barman, who also worked in the breakfast room each morning. All staff ourteous and friendly. Would agree that the furniture in the room was a little ”Distressed”, not sure if it was old or deliberately meant to look that way, but this was only a minor matter. All in all, good value for money, and the breakfast will keep you going until supper!

We have a short stay for the visit to the Rega, booked on the flight while we were already on the journey! We have found a wide availability from the reception, they have booked a place in the garage, they have accepted our dog without overpriced. New hotel of Zecca! Beautiful, elegant and clean. This is very close to the Royal Caserta. Excellent and abundant breakfast. Small fitness room but with what it needs. Very cold in the bathroom but not to die frozen!