Top 10 Centro Historico Hotels

Everything is perfect! For an excellent value, I had a peaceful and comfortable stay. Spacious and very clean rooms, all brand new. I am very satisfied. The staff are very helpful. Holy breakfast. This makes me want to stay longer.

Era meu aniversário de namoro e No check in a recepcionista disse que tinham 2 reservas em meu nome e que eu tinha que ligar para vocês para cancelar pois não poderia por ser uma empresa terceirizada. Além de tudo, ao chegar na suíte, me deparei com 2 camas, sendo minha reserva 1 cama de casal, desci e falei para a recepcionista o erro, ela disse que ambas reservas estavam como 2 camas e que eu tinha errado na reserva, depois que ela mudou para outra suíte, disse que eu tive sorte por ela ter um com cama de casal. Falei com o suporte pelo app assim que subi para a suíte e ele verificou que estava tudo correto na minha reserva (1 reserva, de 1 suíte com cama de casal)e o hotel que errou e causou toda confusão. Falei cedo com a supervisora do hotel, Laís, que foi muito educada e pediu desculpas pelo ocorrido.

Hotel is ok for maybe a night or so... but 10 days was too much.. a lot of things just aren't great. First day after long flight ordered salmon and it was sufficiently under cooked that i stopped eating... so wanted them to pick it up and called 3 times and told front desk one and still no one got it until next morning. Gym is big but dilapidated with little variety in equipment and some of what's there is broke. Sleeping isn't great as portable air conditioner is loud, bed is hard and doors of other rooms slam shut. I thought neighbour was being rude late at night but that's just how it is. Soap is cheap and so i bought a bar and there are few drawers to keep clothes. Had laundry done with best shirt for final meeting with client... and they popped a button.. worse they don't tell me si spent whole day holding my shirt together. Location is convenient but there just are better options

The room has been served in the restaurant, but it was unfortunately not a good experience. I was now in the restaurant for dinner that without warning the guests is being served a buffet and as I had no healthy protein options (served chicken cows with skin and quite fat and strogonoff meat) I asked a dish there Fish Card and I asked the manager to explain my condition and a official asked me to look for him outside. Of course I didn't go and I could talk to a supervisor, Peter explaining my need for a healthy food, he tried again and the boss denied my request. I argued that there was a card and that there was no warning to guests that would be prevented at any time from making the request, but it was still denied. I don't come back and I don't recommend. How can a place that you service treat your customers like this? I am surprised by this kind of treatment in ACcor network.

Stayed here 1 night for business. The rooms were very spacious and clean. The bed was comfy, internet worked well. The lunch at the hotel restaurant was very tasty. The location seemed very safe. Overall, a nice stay at a very reasonable price.

The room with a pleasant bed. What I always see is amazing is the bathroom shower, the bathroom is always spectacular. I think they have taken the items from the minibar after the pandemic because it is empty! Air conditioned with good. New teams still on training, but they are doing their best! I'll come back more times!