Top 10 Claremont Village Hotels

I love this hotel so much and always enjoy my stays here! From the moment I stepped out of my car until I stepped back in, the staff made me feel like a Ritz Carlton should make one feel pampered and cared for! The little touches, such as the guacamologist in the lobby to the world's best shot of margarita this side of the Pecos, you are transported when you enter the lobby and acknowledged by your name by everyone, as it should be. My luggage and the valet were waiting at my door when I stepped off the elevator, and my Titanium status had earned me an upgrade to a fabulous Junior Suite. On the table in the living area was a welcome note with my handwritten name on it and a box of artisan truffles to enjoy as I settled in. This was the evening of an unfortunate power outage in the hotel, but the staff did not miss a beat. The generators kicked on to keep the common areas lit, and an elevator worked for guest use, so we weren't stuck in our rooms. The Ritz Carlton Club was still operational, and the staff laid out beautiful dinner and dessert buffets by lantern light. It was almost a shame that the lights did come back on just over an hour later; it had been that enjoyable. My mobile key wouldn't open the gym door the following day, so I called downstairs as the app prompted me to ask if it could be reset remotely. The desk clerk said not to worry, she would come to me and was there with a new key within two minutes! The gym was excellent, with so many machines and spaces for everything, including a semi-private area for yoga/pilates. Breakfast was great; I especially loved the fresh-pressed juice options. I had mentioned my love of the oatmeal at check-in, and the next day, the chef emailed me the recipe! I wish all Ritz Carltons offered this level of service and excellence, but until they do, I'll continue to proclaim the Dallas location as the best in the country!

Overall we enjoyed our stay. A few things made it not a 5 star. The breakfast was just average - cold toast and hash browns - felt rushed to eat. Housekeeping took away 1 robe and never replaced it. Few other slight issues with room service. Never received turndown 2nd night after retuning to room at 7:50 pm. Had to then ask for ice. Bathroom sink area is very tight and rugs keep “catching” on the door. Highlights were Mary at concierge desk, Jonathan the driver, and the “hotel” cat.

This is the first time I've heard of this hotel and it's my first time bundling with it, but it turns out that it's a hotel built by Hyatt. True to Hyatt's reputation, it is a luxury hotel.

I recently stayed here for a few days, while working remotely in Dallas with my significant other. By the time we left, we both said how it was the best hotel we had ever been at. To begin with, the staff are friendly and knowledgable, but allowed to be uniquely themselves, and not the 'robotic' default some other chains demand their staff be. The hotel itself is stunning and elegant from a design standpoint, but all while not feeling stuffy. It feels more like a Wes Anderson film, than it does your grandparents' country club -- and I love that. This neighborhood is also going through such a renaissance and provides cool shops and restaurants that are never far away. And finally, the hotel rooms, dining options, and even mini bar all offer top of the line comfort, quality, and uniqueness that cannot be replicated. If you can't tell -- I will be returning, and I cannot recommend it enough.

The location is good, the service is great, the restaurant is very good, parking is convenient, suitable for leisure or business, everything is the best arrangement, you can live more, this is possible

Four-star hotel is expensive, the price is not high!

I really enjoyed my time here. I booked this stay to have some alone time with myself since I am always so busy. The Director, Sony (spellcheck), was so helpful and accommodating. He’s the best of the best. I will be returning! The place is STUNNING!. The bed is most comfortable bed I’ve ever slept in. The breakfast was awesome too!

I think it's very convenient to walk around the city. It was nice to have mineral water. I would like to stay again.

The first thing I will say is ”SHAME ON HILTON!” if they run a staff with so few people. We were there Fri-Sun. There was ONE valet the entire time who worked open to close. He really was one of the best things about the entire hotel experience and worked his butt off! Seriously, the guy has a way of making you smile. The front desk clerk, Estafania, (there were only 2 the entire weekend) was crazy sweet and helpful! The wonderfully great lady at the entrance bar makes amazing drink. THIS IS WHERE THE GOOD ENDS. THIS WAS NOT A $400/NIGHT ROOM! The carpet in the room was gross and stained. The toilet wouldn't flush unless flushed multiple times. When maintenance came, they basically told us to stand and hold the plunger down longer or ”flush twice if you need to”. The TV was a pain and would randomly go back to the menu. The radio never worked correctly and wouldn't stay on and it was the ONLY way in the room to listen to music. There was an area where the clothes hung that had a ”chiller” built in to a cabinet. The thing hummed loudly most of the time. ”BUT! THERE'S A TERRACE!” you say. The chairs were so gross and frayed, we never actually got brave enough to sit in them. Perhaps some of these things are normal in Texas, but we asked for late checkout. Anything beyond 1 hr and it was another $50 to a half day's charge. They promote the ”rooftop bar” but what they forget to tell you is that it's open to the general public. You're not going to find a seat there unless you get there early! We were ”given” a sad little bag of two generic waters as a ”check-in gift”. Valet is $35 a day but after seeing stores CHARGE A VALET just to shop at them, I guess it's not too bad. They hold a $50 a day charge ”in case”. No included breakfast - that will cost you another $15. I had expected nicely decorated and great beds, especially for the price of the room. It had been 12 yrs since I'd had a real vacation. I expected better for the cost.