Top 10 Delano's Hotels

We stayed at Mongena for a week and got married there on the Saturday night. So we've been interacting with Marina and her team for nearly a year planning the wedding. We had the most amazing time. All of the staff that we interacted with were extremely professional and treated us really well. They really go the extra mile to make sure you are looked after. The food is incredible - everything we ate was delicious. The grounds are very well kept and there are zebra, springbok and nyala roaming around, which are beautiful to look at. We went on a sunset cruise and two game drives, and saw a lot. The rangers were professional and knowledgeable, while also being helpful. The wedding was incredible - Marina is the most amazing organiser and every member of her team worked very hard to make the wedding a success. Everyone had a good time. We had people stay over on the Friday night before the wedding and it was great to have more time to interact with our guests. Overall a fantastic experience and would highly recommend it. Bonus that it is so close to Johannesburg and OR Tambo airport.

This place is stunning and the executive rooms are so luxurious, definitely 5 star. Our breakfast was amazing. The pool is also heated which is great for a night swim. The only issue we had is that the AC doesn’t work during loadshedding which makes it difficult to sleep on summer nights. We also didn’t have anything for mosquitoes so opening doors at night was a challenge. Otherwise I would definitely go back!

This hotel is average at best. We stayed for a night to attend the Backstreet Boys concert so whilst it catered for our needs, it was such an average experience that I think I should have given it a skip (the hotel, not the concert). The good points: friendly staff on check-in and generally good service. The room was comfortable and spotless. The bad points: the bathroom was not nice. Tiny toilet and shower cubicle with pipes that made a huge noise when the hot water was turned on and barely any counter space to keep items from your vanity case. The breakfast was included in the room charge and I was really looking forward to this. But, whilst they had a huge variety, the taste was not good. My omlette was undercooked (the cheese didn't even melt), the pastries were not fresh, bordering on stale and the coffee was really awful. All in all, not a terrible experience because we were there for such a short time but I did expect better and I definitely won't stay there again which is unfortunate because the Sun Bet arena, which is next to the hotel (maybe 100m) seems to be the preferred concert venue these days.

We stayed at this hotel twice in March 2023. Whilst it was 'ok' there were several features which need attention if it is to retain any semblance of a quality hotel. 1. Checkin procedures were interminable ..... expect to wait 20 mins minimum to check in whilst staff fiddle with computers, papers, passports, photocopies, preparation of keys etc. This process needs streamlining. 2. There are NO phones in the rooms. Rather you must have a smart phone and log in via a QR code and then do whatever .... we did not have phones and had to physically go down to reception to report problems. 3. The a/c in room 1 did not work. We went down to reception but nothing was done. 4. The room safe did not work in room 2. Attention to these issues needed as they reflect an underlying issue with management.