Top 10 Diamonds Hotels

This hotel was convenient for a stopover stay while traveling. Free parking, with plenty of spaces. There are a couple of restaurants near by if needed, there is also a Starbucks less than a .25 mile away. The room was clean, the staff was polite and friendly. The bed was a bit firm, not the best sleep but not a deal breaker for this price point, that is expected. There are 2 seating options in the room, other than the bed, which is convenient for eating. There is a nice outdoor sitting area with hammocks and seating both with shaded areas and unshaded areas, that is a plus. There is a little area to purchase snacks and a few sundries near the front desk if needed. A car is needed for this location, a few shops near by but not really walkable. As for the room, it felt damp, the bed, towels and even our things started to feel damp. The explanation was that this is FL. As I lived in South FL and North FL, I don't buy that. There is an issue with the AC system. But for one day stopover not a deal breaker. There is only one elevator, which was inconvenient during peak times. This one elevator is utilized by staff with carts as well guest trying to get breakfast and guest checking out. Other times the one elevator was not an issue. There are only 3 floors in this hotel so the stairs were an option. In the end, the value was there for this location. Budget friendly find!

The facilities are well maintained, the lobby is very comfortable, the room facilities are easy to use, the location is convenient, and the services under the epidemic are safe and in place. In short, the residency experience is good and the price is very good.

Although the room we stayed in was very clean, and the beds comfortable, the hotel is showing its age. The tub had chips in the porcelain, and the shower curtain was hard to close to prevent the floor from flooding when showering. There are not enough plugs in the room for all our electronics, especially since the USB ports in the lamp between the beds were not working. Also, one of the elevators was out of service. The breakfast had a lot of choices, but the eggs and biscuits were out when we got there and it took a bit before it was replenished. Because of that we chose the cheese omelets, but they weren’t hot and were chewy. The sausage links could be improved due to an extremely tough casing which was difficult to cut through. The pancake maker was a nice addition. The employees at the front desk were very friendly and helpful. I gave 4 stars because the room was clean, the beds comfortable, and the employees friendly and helpful.

Service level beyond Hampton standards and above the top tier Hilton brands.....Lindsay provided an overview of all of the amities, hotel layout, breakfast (breakfast was ok) and features of the hotel. We had a pizza from lunch and when we checked in, our room did not have a fridge. I asked Lindsay if she had a room with a fridge and she promptly moved me and helped move me and provided a cart and made it super easy. Very impressed with her service level

So clean. Everyone was so accommodating and nice! Awesome breakfast too! Would highly recommend!!!!! Got cuz the ac went out and felt like a mini vacay!! 10/10 would recommend! Because the ac went out we were very frustrated and they made everything better!!! Thank you again!!!