Top 10 East Avenue Hotels

The Torrance hotel chose our school, St Vincent’s primary in East Kilbride, to benefit from their community give back Christmas parties. Primary 1 and 2 went one week and primary 3 and 4 the next (the latter I attended as a parent helper). We cannot thank the staff enough, who gave up their time voluntarily to provide such a special occasion for our children. There was a fantastic dj, face painter, entertainer, chef, waiting staff and many more who all put in such a shift that I can hardly believe they did it for free. Their enthusiasm and attention to detail was wonderful to see and greatly appreciated. The Manorview Group provided us with transport, the tables were beautifully decorated, there was plentiful food, juice, ice cream, sweeties, dancing competitions, goody bags and a visit from the main man himself, Santa. What an absolute treat this was and one the children (and adults alike) will remember forever. Thank you so much for providing a magical Christmas experience for the kids.

The lighting in the whole building is very subtle. Nice and relaxing music and atmosphere. Only one hand and bath towel in the bathroom and, although there were more in the bottom of the bed, we were unaware of where to find these until we checked out. I was in the shower before I realised there wasn’t a second towel and it was too late to phone reception. Booking had 2 names for the room so we would have expected adequate towels in the bathroom or visible in the room rather than under the bed.

Overall our stay was great. The staff were very friendly. The room was small but desgined really well and very comofrtable. The hotel had a great atmosphere to it, with lots of young guests and things to do in the reception area. The wifi was hit and miss - trying to make a zoom call in the reception area was nearly impossible even at 7am.

Clean and hygienic,

The boss is very welcoming, the breakfast is delicious, the single room is a little small, but I am enough for me to transfer this night, the facilities are complete, the environment is great, the service is thoughtful

The hotel itself is fantastic for the price. The pool is fab and no booking is required. Free parking which is also a bonus. The breakfast was great too. Only downfall I’d say is that prices of food and drink are very high in the restaurant and bar for what you actually get. I would definitely stay here again though. Staff are brilliant.

I really wanted to leave a great review for this hotel. We stayed for an ultimate spa break to celebrate my daughter finishing her exams and leaving school. She was really looking forward to it. Our initial impressions were good, the grounds are beautiful and the reception staff were attentive and friendly. When we reached our room we were a bit disappointed as the room wasn’t to the same standard as other McDonald hotels we have stayed in and sadly that became our constant thought throughout the whole stay. The decor is very tired and the whole place could do with an overhaul. Paper peeling from walls, we had tissue paper stuck underneath the handles on the windows to keep them closed. The relaxation room of the spa was horrible as the ceiling looked mouldy and the paper was peeling off the walls. We had dinner the first night. We had looked at the menu online however it was totally different when we went into the restaurant and the choices weren’t great. We ordered cocktails and both agreed they were the worst cocktails we had ever had, they cost £9.95 each and I didn’t drink mjne at all. Breakfast the next morning was shambolic, there was 8 of us in the restaurant and the staff were running around like headless chickens saying they were so busy and tables weren’t cleaned, we waited a ridiculous length of time to order our food and it took forever to come. We had afternoon tea booked as part of the deal, again it wasn’t great. It had obviously been made well in advance of our booking time and the break on the sandwiches were hard and the cakes cheap and uninteresting. We ate out elsewhere our second evening. We both enjoyed our spa treatments which helped rescue the weekend. Breakfast on our final morning was better as it was a buffet style although we had to wait ages to ask staff for plates as there were none available to lift up (apparently the plate warmer was broken so they weren’t leaving plates out). I think that the staff of Crutherland House are doing the best they can however something has gone wrong with the running of this hotel and it needs attention . We wouldn’t recommend it to friends and next time will go somewhere else