Top 10 El Grullo Hotels

Breakfast is a very simple cold meal, placed on a small table in the lobby, only boxed cereals with yogurt, apples, snacks or something. It's better to go to the cafe to eat hot. Room air conditioners and refrigerators are noisy enough to affect sleep. There is a parking lot. The location is very good, opposite the large lawn of high school, very close to downtown. When checking in, you must ask for a room with a balcony. Otherwise the window is very small, as long as you stay, you will not change rooms.

Well cleaned room & good location, near the restaurant & Target supermarket.

Very good hotel, very sentimental, stayed six years ago, after six years, I feel consistently good, especially for people with petty bourgeoisie, basically can be a net red hotel, everywhere can take pictures. The location is also very good, recommend a place to stay in the Bay Area. Breakfast time is very human, usually until 10 o'clock, weekend to 11 o'clock, especially suitable for people who sleep late

The parking fee is five dollars per car per night! Breakfast is also ok, because of special circumstances, I can only pack it back to the room to eat! California Order: All people fight against new lung sputum infection on the spot.

Don’t expect to get any rest at this DoubleTree. We booked a hotel room for 3 nights. Room 201, the East wing of the hotel, right next to the retail shops (Marshalls), and above their delivery dock and industrial trash compactor. The rooms were nice & clean. However, you will not be able to have a restful stay at all. Friday night, we were awakened at 3:30am, by a big rig truck, delivering or picking up something. Not sure if it was working for the hotel or the retail, but after this, it was not easy to fall asleep again. Song with this nuisance the doors below us (staff entrance) would open and be slammed non-stop for the next hour. Saturday morning we told the front desk staff about the issue. They said they would move us on the other side of the hotel, but they had to wait for guests to check out (which they assured us they would have) and they could hold a new double room for us. We told them we would be back later after our event, to get the room. Later that day, upon returning to the hotel around 4pm, we came back to the front desk, there was new shift working the front desk. They told us they did not have a new room for us, and that they were fully booked, and were “prioritizing large groups” and did not have a new room for us. Extremely disappointing! Nothing we could do. The next issue was Monday morning. Awakened again, by the hotels laundry delivery service truck at 6am!!!! Rolling his Containers into and out of the truck, using the load lift gate each time. The rooms should be made sound proof, with sound proof windows as well. The hotel should also have an agreement with the retail businesses to not disrupt hotel guests with their deliveries and use of the trash compactor in the middle of the night! Bottom line, the fact that guests could not have a restful nights stay at a hotel, is not good for a hotel! I mean, isn’t this the main purpose for hotels?! For guests to be able to sleep comfortably without disruption?! So beware of this HUGE issue if you decide to actually book a room with this DoubleTree Hilton Hotel.

worth the price. very spacious , staff are accomodation. good location

JUST SAY NO. MASSIVE communication failure and inconsistent policy between this location and their main reservations. I made a reservation for my son through their main reservation line. The man arranging this reservation said I needed to provide a credit card authorization form to the hotel, in order for me to pay for the stay (I would not be staying, merely trying to reserve a room for my son as a gift for his move to Hawaii). I completed the form and forwarded to the email they provided. When my son tried to check in, the reception desk guy wouldn’t allow him to check in, as he had no CC authorization form. Now, anticipating situations like this, I also sent a copy of the form to my son. The receptionist refused to accept my son’s copy and told him that I needed to email it directly to his email at the hotel. So I did, and then called the hotel directly to follow up on its receipt. At this point, after a lengthy hold, the night manager told me that they do not accept personal CC authorizations at his location and they would not honor or process my payment!! I will be calling their main reservations tomorrow. I hate to be a Karen but there are some real issues going on here… not to mention two individuals now have all of my credit card information, my address, my phone number. Unprofessional and not recommended, consider other options and save yourself potential headaches.

Great hotel, it is small but very clean and new. The service is excellent as always. There is also a gym and pool. This hotel seems to host a lot of business travellers. The room I stayed in had a kitchen and a counter. They were also basic cooking tools. It was spacious and clean. The bathroom was also clean. The pillows were too soft for my liking but overall the room was clean and had blackout curtains. My only complaint is that breakfast ends at 9:30AM which is way too early for the non business guests, even if they extend it to 10AM would be a big difference. I've seen a lot of guests try to come in last minute before they close. Also, they do a great job with the breakfast menu, usually a rotation of scrambled eggs, tater tots, bacon/sausage patty. They even have an omelette station where you can customize. They sometimes also have rice and miso soup which is nice considering a lot of their guests are Asian. I was pleasantly surprised to see almond milk available among the many choices of beverage including apple and orange juice. Although they have great breakfast selection, one thing that was definitely missing was vegetables, even steamed veggies/salad or guacamole to go with the salas etc would have been a great addition so that it is more balanced and healthier. I'm saying this because I stayed here for quite a few days and felt a bit unhealthy eating the same menu everyday. But overall, I enjoyed my stay and would come back!