Top 10 Gainsbourg Hotels

Our flight landed in Ottawa well after the rental car companies at the airport shut down for the day. We decided to stay at a hotel close to the airport so we can go get our car the next morning. This hotel is really nice, spacious and clean! The front desk reps were all very upbeat and friendly. Our room was huge! We had 2 queen beds and there was a sitting area with a second tv and a full size sofa. The decor is a very clean, modern feel. The bathroom had a big glass shower with a bathtub/shower beside it. Tons of counter space in the sink area for all our toiletry bags and very well lit. Breakfast was a help yourself deal with hot and cold options. I wish I had booked this hotel for our entire stay instead of just one night, but being beside the airport was just too far away from all the touristy things in our capital city. I would definitely recommend this hotel!

The hotel is very large, the bed is very comfortable, the breakfast is very good, the view of the view room is very beautiful, close to the Congress, Yundu River, next to the shopping mall, convenient shopping

The Chateau Laurier is the iconic hotel in Ottawa. Unfortunately, during Covid, it was not the greatest experience. First, no housekeeping. Second, no valet parking and hotel parking lot was always full so we had to park about 10 minutes away. Third, inconsistent service and no room service. The product is probably better in normal times but price was too high for value. Positive was larger room with a view of the Canadian parliament buildings.

So nice to have a hotel conveniently located to nearby points of interest. It's a busy area, though, so be careful when crossing streets! It's evident the hotel is aging but our accommodations were nice & one could see that updates to decor, shower, etc. were somewhat recent. The shower area was huge (perhaps they got rid of the bathtub & just extended the shower area???) Must use room key card to access the elevator to guest room floors. Appreciate the extra security! The staff was responsive when we asked for additional supplies. The breakfast area was very nice, with great views. But the buffet is quite pricey as are individual menu selections. Better to grab breakfast in one of the many options in the neighborhood. There is also a restaurant on-site, again, very pricey. With so many options nearby, why not experience the city? We found the area to be quite walkable & were able to take in quite a few sites in our brief visit. Our experience at the Westin was positive; we understand the minor inconveniences of escalator repairs, etc. are part of general maintenance and didn't let that influence this review.

I will pick up on several themes from previous reviewers, but cannot be as generous in my score. The room we had was comfortable and bright, but that is pretty much where the positives end. There is a severe shortage of experienced staff. This impacts the check in experience, the cleanliness of the rooms and the availability of services like the bar. We had a note presented with some fresh towels which apologised for the lack of room servicing due to staff shortages. I had to take the rubbish from our bins down to reception! The surrounding area has many middle of the road eating/drinking establishments, with a few gems within walking distance, although walking round the area is not a pleasant experience. There is high homelessness and you are regularly hassled by beggars. The adjacent construction site starts at 0700 with constant jackhammering until 1630. Not the hotel’s fault, but very invasive noise pollution! We submitted some laundry to be attended to with the promise of a 24 hour turnaround - essential for us as we were on a tight schedule. The laundry was not returned and following a stressful 90 minutes while the hotel tried to locate the laundry which it claimed had been sent to an external provider, it was eventually returned unwashed, having been left in a corner in “housekeeping “. The lady who found it graciously took it away and laundered it herself, for which we were very grateful. I would not stay in this hotel or neighbourhood again.

Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.

We were there from Monday to Friday of march break. My husband was working and the kids and I were touring around while he was at work. Great location. Close to everything. You can walk everywhere. The beds were very comfortable and the pillows as well. My son had to catch up on a lot of homework while we were there and I was so glad that the lady at the front desk helped us to print a bunch of stuff off for us! Without her help we would have been really unable to complete it! Thanks again sooo much for that! That was going above and beyond! Much appreciated! My daughter enjoyed the pool, I found it too cold unfortunately. Really wish there was a hot tub that was my only thing I missed! Otherwise this hotel had everything I needed! Very clean, maids did a great job and the staff were friendly. Thanks for a great stay!

The location of the hotel is very good, very close to attractions such as Capitol Hill, within walking distance. Parking is not in the hotel, first go to the front desk or the welcome to inquire, if you can't find it yourself, give a thumbs up to the handsome welcome guy, and help to park in the designated parking lot of a nearby hotel. The room is average, worthy of the price.

Located just a short walk to Parliament Hill and ByWard market with many restaurants. Parking across the street in a public parking garage. Staff at check in/out was very friendly and helpful. Room were modern and very clean. Bed really comfy. No refrigerator in room but you can ask in advance to get one. Minus one star because of the door of the bathroom, because a saloon door for the bathroom is not really the best choice even as a couple. All in all would come again.