"We were booked into this hotel from Feb. 20-24. First, the good: the hotel is clean and nicely decorated. Unfortunately, that's where the good parts end. We encountered a number of issues during our stay: 1. Breakfast has a choice of 5 different options. Most are quite basic - for example, two of them are just toast (white bread), jam, and dulce de leche (one of them swaps a third piece of toast for a medialuna), and I believe they come with a very small cup of fruit as well. My mother ordered the "German breakfast" which features a small cup of fruit, pumpernickel bread, and a sausage. However, since she doesn't much care for sausages, she asked the server if it would be ok to substitute the sausage for an egg. The server said it would be ok. Shortly after breakfast, we received an overly aggressive message from the hotel manager saying that the breakfasts are fixed and any substitutions according to our preferences are absolutely not allowed. Alright, fine, but we found it a bit strange that the manager was antagonizing us over ONE (1) egg - most well-run hotels go out of their way to please their guests and certainly would not make a fuss over substituting an egg for a sausage. 2. Upon first arriving at the hotel and being greeted by the manager, we inquired about tours in the area, and he said he would send us some information. He did - however the only tour information he supplied us with was for private tours through the hotel, which were very expensive (around USD $200 and up per person). Instead, we went to a local travel agency and booked our own tours for around $40 per person. A few hours after this, we received another aggressive message from the manager (presumably after the tour agency had contacted the hotel to coordinate our pickup the next day), saying that it was absolutely not allowed for us to book our own tours, and that we had to book everything through the hotel. He also said that our tour had been cancelled, told us to go to the travel agency to talk to the person in charge and told us (in all bold text) that we were now on our own. Upon visiting the tour agency, we learned that our booking had not been cancelled, but that the hotel manager had called them and aggressively yelled at them (3 times) and demanded they pay him a portion of what we paid for the tour. 3. The hotel has a very strong smell of incense burning - my mother is sensitive to strong smells and mentioned this to them. When she requested that the incense be removed, it was increased in common areas of the hotel. 4. The hotel charges USD $5 per day for housekeeping services - just something to know. The hotel is extremely intolerant of even minor criticisms - you can see this in their responses to other guest reviews. I would recommend reading them thoroughly on this site and others. Overall, while the hotel itself is nice, our stay was ruined by the rude, aggressive, and controlling manager. We ended up checking out after the first "
"PROS:: The room (deluxe suite) was large, well lit and adequately furnished. The bathroom was fine, through the hot water was slow to come from the third floor. The breakfast choices were limited but adequate, with additional charges for an egg or second cup of coffee. The lack of a working elevator was not a problem, except in initially bringing bags up to our room. The location was a short walk the central square down a pedestrian mall. The young woman at the desk, who also served breakfast, was helpful and very nice, through she couldn't do anything about the hotel's questionable business practices (see below). CONS: The business practices of the hotel's management lack transparency and are borderline dishonest and unethical. Based on a star review in Lonely Planet, we booked a room for five nights at $397 US, which we thought was a fair value for the three-star quality and location of the property. There was a one-night cancellation fee. We were scheduled to arrive on March 12, but on March 11 the hotel charged our credit card $554 US for the entire five day stay. When questioned via email about this 140 % overcharge above the Booking.com rate, management sent a threatening response, blaming Booking.com and rationalizing their overcharge by stating they had to pay unspecified local takes and use an exchange rate that was 25% higher than the official rate. Neither of these practices were revealed in the fine print of the hotel's Booking.com page. During two months in Argentina, no other hotel overcharged us by using an inflated exchange rate or claimed local taxes that were not revealed on their booking page. Booking.com was absolutely no help. The management said we could get a refund to our credit card if we paid the full $397 US in cash, and acknowledged this was not the first time that they had made such a refund for the same reasons. (Fortunately we had the US cash, so it did not work out badly for us. But we never would have booked a room in this hotel for $554, as there were 4 and 5 star hotels in better locations in Cordoba that were available for the five nights for less than $554.) In addition to their "bait and switch" billing practices for the room rate, the hotel made over $60 in charges on our credit card without notice or accounting, apparently for laundry, breakfast extras and room cleaning at $5 additional per day above the rate (though the room was only cleaned twice). When I asked about settling up for extra costs upon check out, I was told I would receive a receipt through WhatsApp, but no accounting has been provided. Thus we cannot recommend this hotel."
"Sacha Mistol Art Hotel & Gallery is a truly boutique one. Business made me know several hotels claiming that being but they are not. Sacha Mistol nails that regard. The rooms are big even the smallest. I've been in a double standard with patio, all works perfectly. The personal are young and cool, good vibes. Value for money is more than ok. I've read in other portals and comments: what not to love on this one? And I have to assume that it is a fact, it is lovely!"