Top 10 Granita Hotels

This place is stunning and the executive rooms are so luxurious, definitely 5 star. Our breakfast was amazing. The pool is also heated which is great for a night swim. The only issue we had is that the AC doesn’t work during loadshedding which makes it difficult to sleep on summer nights. We also didn’t have anything for mosquitoes so opening doors at night was a challenge. Otherwise I would definitely go back!

This place is beautiful and the service is excellent - staff is friendly and helpful . The only thing that needs to be looked at is the shower - i think if i can get a shower with a door next time when i come back that would be lovely. . The one we had water was flooding to the toilet side.. but all in all everything was amazing and we enjoyed our stay.

This hotel is average at best. We stayed for a night to attend the Backstreet Boys concert so whilst it catered for our needs, it was such an average experience that I think I should have given it a skip (the hotel, not the concert). The good points: friendly staff on check-in and generally good service. The room was comfortable and spotless. The bad points: the bathroom was not nice. Tiny toilet and shower cubicle with pipes that made a huge noise when the hot water was turned on and barely any counter space to keep items from your vanity case. The breakfast was included in the room charge and I was really looking forward to this. But, whilst they had a huge variety, the taste was not good. My omlette was undercooked (the cheese didn't even melt), the pastries were not fresh, bordering on stale and the coffee was really awful. All in all, not a terrible experience because we were there for such a short time but I did expect better and I definitely won't stay there again which is unfortunate because the Sun Bet arena, which is next to the hotel (maybe 100m) seems to be the preferred concert venue these days.

Several of our family from the Cape attended a family wedding in Pretoria and rented 4 apartments at the Regency. The apartments were very nice, clean & comfortable. The Staff members were very friendly especially the security. But unfortunately, there was a few issues especially with warm water and a few minor upkeep maintenances i.e., cupboard doors & drawers loose from hinges, holes in bedroom doors, cracked window etc. Since our arrival Thursday evening, the only time that we had warm water for shower was on Sunday morning. When we arrived Thursday afternoon there was a note in the elevator confirming that the water will be of on Thursday. We asked the agent that accompanied us to our apartments about the water issue and he confirmed that the water supply was on again. Unfortunately, it was only the cold water. Friday we still had no warm water and had to take freezing cold showers in the middle of winter. Saturday morning after several messages, some family members went down to reception to complain. Reception informed them that no one was available to look at the problem. One of our family members is a qualified electrical engineer. He offered to look at the problem. Accompanied by one of the staff members, he found that the warm water element for the apartments side of the building were turned off and that the warm water was only available to the hotel side.