Top 10 Gusti Hotels

We have just arrived home after a Thursday-Sunday break here at this hotel. The rooms were clean, fresh and comfortable, the shower room flooded easily so you had to be quick but that is the only downside to the rooms. We stayed in Annexe block 7. This holiday would not suit the elderly or disabled as there are ALOT of steep slopes and steps. The food was delicious and there was plenty to choose from. But be warned if u eat outside, the seagulls might help themselves 🙈🤣 also there wasn't really much advice for people with food intolerance and allergies. We would stay at this hotel again and I just wanted to leave a positive review as after reading the reviews for the hotel a week before we left, I was concerned......but no need to be.

My partner and I booked for a 2 day stay while on a road trip. Hotel good location for a beach holiday. Park outside hotel , tell reception then they will lower orange chain . Park there and they will then take care of the car. Booked in on Saturday 21st August, young dark haired girl, very friendly, very helpful checked us in to room 511. Later in the day we showered and got ready. We noticed there was no shower door, which made the bathroom floor absolutely soaked. Room was lovely, very clean but no shower door is a bit of a fall hazard. On leaving we approached the receptionist, a different girl from check in, who basically said that she was aware of the door being missing and a new door was coming Monday. We explained it was impossible not to soak bathroom with the way it was and maybe we could change rooms the next day if possible. She refused any room change saying hotel was full and that there was no manager in till the next day.. Basically that was that. We went out of hotel and discussed between ourselves maybe get in touch with hotel website provider we used to cancel our booking for next day. On returning to hotel a little later we approached a lady behind reception who was in fact the general manager , we ask the girl had she mentioned it to her, which she then did. The general manager apologised and offered us a lovely suite on the 6 th floor for our next day stay. We were not looking for something extra or free, just a safe bathroom. We where given the suite on the Sunday, absolutely beautiful. On leaving the girl wasn’t the friendliest, she didn’t ask how our stay was, but yes it was amazing. Thank you so much to the generosity of the general manager, and majority of the staff on all levels. I would recommend this hotel to friends and family for its location and facilities.