Top 10 Hamilton Park Racecourse Hotels

The Torrance hotel chose our school, St Vincent’s primary in East Kilbride, to benefit from their community give back Christmas parties. Primary 1 and 2 went one week and primary 3 and 4 the next (the latter I attended as a parent helper). We cannot thank the staff enough, who gave up their time voluntarily to provide such a special occasion for our children. There was a fantastic dj, face painter, entertainer, chef, waiting staff and many more who all put in such a shift that I can hardly believe they did it for free. Their enthusiasm and attention to detail was wonderful to see and greatly appreciated. The Manorview Group provided us with transport, the tables were beautifully decorated, there was plentiful food, juice, ice cream, sweeties, dancing competitions, goody bags and a visit from the main man himself, Santa. What an absolute treat this was and one the children (and adults alike) will remember forever. Thank you so much for providing a magical Christmas experience for the kids.

The lighting in the whole building is very subtle. Nice and relaxing music and atmosphere. Only one hand and bath towel in the bathroom and, although there were more in the bottom of the bed, we were unaware of where to find these until we checked out. I was in the shower before I realised there wasn’t a second towel and it was too late to phone reception. Booking had 2 names for the room so we would have expected adequate towels in the bathroom or visible in the room rather than under the bed.

Clean and hygienic,

The hotel itself is fantastic for the price. The pool is fab and no booking is required. Free parking which is also a bonus. The breakfast was great too. Only downfall I’d say is that prices of food and drink are very high in the restaurant and bar for what you actually get. I would definitely stay here again though. Staff are brilliant.

I wouldn't quite go as far as to say I complain about everything, however I am the perinnial 'grumpy old man' when it comes to hospitality in the UK as of late. Also, I am not the biggest fan of the lower cost hotel brands and it is rare I right this type of review (it may be the first). However I have spent two nights at the Holiday Inn Express in Hamilton and I have been overwhelmed. The customer service at EVERY level was exceptional, occasionally you get one good member of staff but from check in, to breakfast and the simple questions they go the extra mile. The reception staff met me with a big smile and a warm welcome, my room was clean and well serviced and the reception is roomy and pleasant. Breakfast was the standard Holiday Inn Express, but cooked well and well presented. But that doesn't quite cut it, I had a few small questions, simply where I could print a document, get a cup of tea and find a gift for my partner (I forgot her Easter egg). None of this was too much and everything was sorted quickly. I probably spend 200 nights a year in hotels and colleagues spend significantly more, I will be exclusively using IHG going forward and recommending we all do the same. Thank you to all of the staff there.