Top 10 Kamal Hotels

Just returned from 4 nights at this lovely boutique hotel. Staff in all areas so friendly and helpful. I was told on check in there is no lift. I have mobility problems but they accommodated us as best they could. Would be good to mention this on the website or be sure that booking team tells you this. Hotel very clean, very happy with our room which had a little balcony. Great interior design, lovely sheets and mattress and beautiful bathroom. Breakfast adequate but minimal and hot food served promptly. Great position near beach, shops and restaurants. Will definitely return but will be sure to get a ground floor room.

It is about 2 kilometers from the city center of Brighton. The traffic is very convenient. No extra bed is allowed, and children can be taken. The room is not big, but the design is very distinctive, with artistic style. The sea view room has a balcony, and the sea and harbor are outside, which is very nice. Downstairs is the Food City, let’s have a good meal.

Stayed here for a conference and wasn’t overly impressed. I appreciate they are going through a refit but there was an unacceptable amount of disruption. Long wait at reception to check in. Long queue and only 2 receptionists. Workmen noise during breakout sessions of the conference meant it was difficult to hear speakers. Main lifts out of action and signposting from small lifts to rooms was very poor and I struggled to find my room. Room smelled strongly of paint and had to open window as air con unit didn’t appear to be wired in. Came back after being at dinner to find my towels had been replaced (surprised but thank you) but my facecloth had been removed (it was my own one) and I had nothing to wash my face with. But probably worst of all was being woken by workmen shouting right outside my window at 6.45am. Not what I wanted after a late night. I’m just glad I wasn’t paying for it!

There is breakfast, but it is very simple, things are less than the average British hotel, and the price is not cheap, it costs 12 pounds a person. The room is still quite large and belongs to the simple and comfortable one. Walk to the beach for about 25 minutes and there are many bars nearby. I lived on Saturday, so it was very noisy at night. The parking lot is small and has to be booked.

The hotel lives up to its name it’s “Grand” and has retained its charm. Our room on the 5th floor was very large well furnished, great amenities and clean with a wonderful sea view. Thank you to the amazing staff on concierge desk, reception, breakfast crew and housekeeping who were always friendly efficient and helpful, it was a delightful six days. We will definitely return.

2nd time staying at the Queensbury. Twin room with ensuite was comfortable and well equipped. Good radiator, plenty of tea and coffee, TV. Clean room and clean ensuite. Friendly and relaxed check in, check out and other interactions with staff. Excellent continental breakfast spread with cheese and ham, pastries, fruit etc. Close to the centre of Brighton and the seafront, 15 min walk to the train station, great public transport links close by. Wonderful stay, excellent value for money - will definitely return!

The hotel is a great location so close to the beach. We had a room at the back of the hotel facing a building covered in scaffolding, which wasnt the best view but we could still see the sea from the corner of the window. The floorboards above us were noisy as people moved around, and every night there were people at the nearby pub, who were noisy until 4am!! And it's a shame there's no parking included with the hotel, we paid a fortune to park at the neighboring hotels car park even with a discount! Breakfast was ok, your standard range of English breakfast items such as eggs, hash browns, mushrooms etc. There was fruit and a couple of pastry options too. The hotel is clean, modern and has lovely spa facilities which were great and expanded our holiday experience. Shower is very hot so be careful, and they need to install mixer taps in the sink so guests don't scald themselves!

I have wanted to try this hotel for a long time, my partner surprised me with this hotel along with a pregnancy spa package , followed by dinner at the hotel’s restaurant for my 30th and to celebrate his return from the Army , We had arrived Saturday the 23rd July 2022 at around 11ish to check in for our sea view suite. When we arrived the girl on reception couldn’t find our booking , she eventually did and stated we were a day late. My partner had rang prior to this to book as had a nightmare when trying to book online along with the spa package so the hotel staff booked this not him. The girl then stated due to events happening that weekend in Brighton they had no rooms available, my partner then went to speak to the staff at the spa and cancelled due to me becoming very upset and no longer wanted to be there if we didn’t have a room to stay. We asked to speak to the manager and we’re shocked at the unprofessional girl who we had to deal with , no apology no compassion just rudeness. Me being 7 months pregnant wasn’t even offered a seat or for out bags to be taken whilst they tried to deal with the refund we had asked for at this point, she then went to speak to her manager and after us standing around for 45 minutes said a room had become available , so we then rebooked into the spa. The room was a sea glimpse room overlooking west streets nightclub, no bath tub nothing like the suite we had booked. My partner then went back to reception and said we appreciate the room but obviously pricing would be different from a cosy room to a suite. We were issued no apology no compensation absolutely nothing just a foul attitude and told it was our fault and they wouldn’t do anything else to accommodate. WOULD NEVER STAY IN THIS HOTEL AGAIN , front of house team need to learn customer service skills. The Bar manager had spoke to us throughout the day and he said it’s obviously not down to him but as we had such an awful time he would compensate us £50 for drinks , this was them moved to the restaurant as being pregnant the drinks were a lovely gesture but I can’t drink. The meal was fantastic I couldn’t recommend enough, The ladies in the spa were also the loveliest and were so accommodating and made my pamper so lovely, they also had online conversations that were forwarded to front of house stating we were booked for the Saturday overnight stay… I understand mistakes can be made but the way we were treated when spending that much money was a disgrace and very off putting. Such a shame because the potential is there it’s the front of house team that let down the visit and experience. 😔

Location is absolutely great, the sea is direct in front of the hotel. Everything is at walking distance. The staff is very kind and friendly. When we check in, there is a small promotion where we can get free wine, beer or sodas. Cleanliness is great, the room is spotless although there is a little funky smell but not a big issue. As for the amenities, their shampoo and body wash are in bottles fixed to the wall. But their shampoo and body wash are of quality with meroli and bergamot smell which i just fall in love with. They did provide hand wash and lotion in bottles and fixed to the wall as well. No bar soap, no toothpaste, no toothbrush, no shower cap. Their does provide iron, hair dryer and tea/coffee as well as two bottles of water.