Top 10 Kastanjehof Hotels

I brought my youth football team to this venue with a number of family members last Spring and it was a brilliant stay! When it comes to sports, you name it - they have it. The players (aged between 12-14) were all able to play so much sport inbetween their external football activities and it was a really safe environment for them to do so by themselves without the need for supervision. The rooms were funky and fresh with things like ping poing acting as the adjoining door between rooms when it was open. Really cool, enjoyable and a great place for familities and groups to stay.

(in english since its understood by a larger audience). For a 4* hotel beds with deep holes in them are simply not acceptable (see photos) . Especially not when the hotel is advertising with their excellent bed quality and even offers to buy the beds with a brochure placed in the bedroom. What a laugh we had... We discovered late at night once in the bed about the bedstate (we came back from going out) so we didnt want to go to the desk again and change rooms. Wish we did in the end because we both slept very bad and woke up tired with backpains (which I dont have anymore since a long time now). By checking out I was asked about my experience so I gave my opinion. (which I would have done anyway). I was asked why I didnt tell about it straight away so I explained we went out etc and said that these beds are just unacceptable and therefor I ask at least part of our money back. Just be realistic: in a hotel the bed is one of the most important aspects of a stay. She couldnt refund anything she said. I asked for her manager for which she replied that she was the manager. I still had to wait and saw her talking to another employee which I think is real manager (lying) . After she offered an upgrade for my next stay which will ofcourse not take place. Since no refund would take place I told her I will write a review instead. Not for not getting a refund, but for the fact that this unacceptable fact was not compensated by my satisfaction. To be honest I dont see any other way they could have compensated other than making a refund anyway. Good luck with your policies and bad beds. I hope people serve themselves better than choosing your fletcher hotel.

Lovely hotel, very helpful and friendly reception staff , great beer , but downside unfortunately if you don’t eat meat or dairy you will struggle like we did, the staff knew we were vegan when we booked and this was also our second visit. First time we were treated very well and had good options but for some strange reason we had hardly any options at all on our second visit .We stayed for two nights and had the same dinner both nights. Breakfast was not given any thought on our second visit and disappointed with just alternative ham and cheese which we had to ask staff what we were getting at the time. On our first visit We had beans and hash browns, which we thought we would get again but didn’t. Staff in the restaurant were young and did not want to suggest anything to help. For lunch all we could have was chips as all the menus showed lots of meat options and nothing else. Very difficult to accept with the way our world is changing and how many people could be gluten free or have allergies but would struggle here sorry to say. Really hope hotels would offer a better menu for everyone to choose not just meat and vegetarian.

We hadden een overnachting met wellness arrangement geboekt. Het saunagedeelte op de boot is leuk en origineel. Niet groot , maar zeker niet te klein en genoeg afwisseling met baden en gedeeltes, Maar dan ons hotelverblijf: Op het eerst zicht leek de kamer ruim en mooi. Maar door 's avonds laat gesleep van bed en matras kwam 's morgensvroeg de ware aard van de kamer goed naar boven, Wij als 2 vrienden besloten onze bedden van elkaar te plaatsen omdat deze tegen elkaar stonden als een 2 persoons bed. Onder de bedden bleek echter zeker een half jaar (en dan druk ik het nog zuinig uit) niet gestofzuigd of schoongemaakt te zijn, terwijl de bedden prima met wieltjes te verplaatsen zijn voor opmaak. Plukken dik stof, plastic rietjes, omhulsels van medicijnen en een gebruikte tandenstoker op de grond. Dan ga je toch even verder kijken. Op de vloerbedekking buiten in het looppad gedeelte is er blijkbaar koffie geknoeid en niet echt een poging ondernomen om goed te reinigen. Bijzet tafeltjes niet afgenomen. Koffiekringen van vorige gasten zaten nog op de tafeltjes. De linnen sheets op de bedden waren niet schoon, en zaten spatten bloed of koffie in? . Dan maar even het matras gecheckt, en had ik beter niet kunnen doen. Vieze donkere vlekken in het matras van wat er ook maar in je opkomt. Uiteindelijk hebben we er bij het uitchecken een melding van gemaakt; Ik vermeld er wel even bij dat dienstdoende staff ons erg netjes heeft behandeld. Wij hadden onze kamer eerder goed kunnen checken, maar doordat we 's morgens pas geconfronteerd werden met de viezigheid van de kamer, zijn we niet eerder naar de receptie gegaan. Daarbuiten ben ik normaal niet zo'n klager, maar dit bleek niet incidenteels op deze kamer. Ik werd ook verteld dat we zeker eerder naar de receptie hadden kunnen gaan om onze klacht neer te leggen. Maar omdat we 's avonds laat met leeslamp verlichting met bedden zijn gaan schuiven was het ons dus niet eerder opgevallen. Uiteindelijk zou de hotelmanager de zaak gaan waarnemen en ons benaderen met een passende oplossing. We wachten nog steeds op enige reactie. En dat doet mij deze ervaring beoordelen als simpelweg: Slecht !!!

Worth it to visit. Super experience in Wellness part. Beds could be a little bit too soft. Was very clean, in room everything you need. Advice - if you want to save money, take your own slippers and towel instead of paying for it in wellness. If you don’t have your own transport it is also good choice for you because hotel is located with walking distance from station.

A lovely hotel in a fantastic location. We were delighted to arrive and find we had a duplex room on the 7th floor - unfortunately the air con was terrible, made quite a lot of noise and didn’t cool the room down at all which meant we needed the window open all night. In the middle of the town that’s not the formula for a good night’s sleep! Friendly staff, good restaurant and in terms of overall quality a nice hotel.