Top 10 Kollam Beach Hotels

This without doubt was the WORST hotel stay that I can recall. On arrival there was no assistance with baggage. The receptionist could not find my Agoda reservation. This despite me giving the booking reference number. There was no Wi-Fi there so I was taken to a room to send the reservation to them. 30 minutes later I was allocated my “quiet” room 221. I noticed used ashtrays in the passageway. So much for non-smoking. There were no facial tissues in the room. The a/c was very noisy. After some hours I went to use the toilet. It had a “sanitised” label. On lifting the seat I could see faecal matter. So much for sanitised! This is a disgrace! No brush of course. The hair dryer lead and plug were filthy. Late at night I switched off the a/c and television. The noise from above would have prevented sleep. Eventually after my second call to reception somebody came. Shortly thereafter one noise stopped. I again complained. Eventually some 30 minutes later the second noise stopped. Apparently it was pool equipment. I slept on top of the bed. At 06.00 the noise awoke me again. I could not shave or shower as there was no hot water. I told reception. I do not believe she understood me. I went to the first floor restaurant and an employee told me second floor. Not there! I eventually found it on the third floor. I made what I believed was a simple order; 2 fried eggs, 2 slices of brown toast (no brown so white), black tea and a pineapple juice. 20 minutes later I had received nothing. I asked where my food was. It’s coming. Eventually I got a small pineapple juice. Then a tray arrived with 4 plates; 2 had 2 untoasted white bread and 2 had a fried egg. No tea! This after 30 minutes. I left in exasperation. I asked for the ***ager. None on duty! I am beyond disgusted. Book here at your peril.

I would to recommend this place, who wants to have some time for relaxing, taking a time for yourself and just to make pause in life. The location, team, place and quality of everything is more than perfect. General ***ager Shahir welcomes everybody as the part of his family and personally explains the activities of the hotel. Ayurveda Therapist Sneha is something. I think she can heal everything with her arms. Highly recommended! Abhinan is the sun of the restaurant where I had all meals and he is so attentive and professional in all aspects. His smile and kind attitude made my day from early morning!