Top 10 La Rose des Sables Hotels

The hotel sits right on the front of a beautiful canal and has nice views over the old town. Very stylish decor everywhere no expenses spared. Wonderful staff. Great buffet breakfast with large choice. We went to the beautiful pool: nice after a long drive. Also very nice sauna. We used the convenient concierge hotel parking. We had a beautiful spacious duplex room on floor 2 with wonderful views over canal and town. Noise insulation very good. Only DOWNSIDE WAS THE BED in master bedroom: very hard mattress with uncomfortable very warm topper. Very sad not to sleep well because of this in such a wonderful hotel

In arrival we were allocated room 101, a ‘comfort room’ . We had a long drive from Provence so were impressed with the speedy check in and car park allocation. On attending our room we were dismayed to find the toilet seat up , urine in the toilet and the hand towels and soap used - the last thing we wanted at 8pm at night ! It clearly hadn’t been cleaned ! On complaining , the receptionist reallocated us room 104 and stated “I don’t know how that could have happened” . After we had unpacked into the new room the receptionist then offered us a upgrade. We’d already had a long journey and couldn’t be bothered to change room yet again so declined . If it had been offered before we’d have moved rooms then we would have accepted . On checking out , all became clear . The English man checking out before us , when asked what room he was on stated “we had room 101 first but moved rooms” (it’s a shame he didn’t have the decency to flush the toilet) . Clearly rooms aren’t checked between guest allocation . It’s a lovely hotel in wonderful Troyes but our experience was clearly tarnished . Would we use Best Western again ? Probably not based on this experience and competition at similar rates .

When booking, I saw that 5-year-olds were free, but I still had some opinions when I arrived at the front desk of the store. After communicating, I checked in smoothly. I also added an extra bed for free, fearing that a family of three would not be enough to live. The room is large in size, and the corridor environment is average and has a strange smell. Parking is just opposite the hotel and there is free parking. There is a steak shop and a pizzeria next to the hotel, which tastes good. The church in Troyes is worth a visit.

Recently I stayed for 2 nights with a mate and we really enjoyed this hotel and the exceptional service. The lovely blond lady who checked us in found me a room even though it was early and then a second room also about 3 hours before the official check in time. We both really enjoyed the stay cos the city is stunning and the hotel service was truly excellent. Thanks xxx

The hotel is in the center of an ancient French town. The warm and romantic old buildings are great! Will live next time!