Top 10 Los Narejos Hotels

Lovely serene hotel on great golf resort. As a Hilton diamond member I was delighted to get my room upgraded - thank you Hilton. Room was very spacious with a lovely large bath. Great views of the resort and golf course from the very spacious balcony - it’s just a shame that the lake is looking so grubby and low in water, I spoke to a local who advised the hotel owned the lake and are seemingly refusing to fill it up. The mattress was too soft for my liking and I didn’t get much sleep the first night but got used to it I guess. I’ve read on other reviews that the internal phones were not working and they still weren’t during my stay - pretty poor. The pool area and bar are the real highlights of this hotel, lovely area to chill at with a good selection of food and drink. Staff were all very helpful and breakfast was as expected from a Doubletree with a great selection. I’ll definitely stay here again - I’m already missing sitting by that lovely pool!

Firstly don’t make the same mistake we did this and believe this is a 5 star hotel it isn’t. No Air Con No hot water then no water at all Rude Staff Party's until 3am We arrived on the 13th march around 7pm, upon check in we was offered no help with our luggage which straight away screens out 4 star at best, but this did not bother us and wouldn’t of even mentioned it if it wasn’t for the rest of the issues. Once we had taken all our bags to the room we decided to go for some food in the restaurant, the food itself is good, but the service is horrendous the staff have no personality and remind you of a prison warden on a tv show and we had to pay right away, usually all the hotels I’ve stayed in it’s charged to your room. The next morning my wife went for a shower and the water was freezing cold so I called reception, they said they was going to fix it and they did and as a result we ended up with no water at all, eventually they sorted this issuer out by the time we returned form our day out. When we returned to the hotel the weather was beautiful so we switched the air conditioning on, but it was warm, I called reception they said they would talk to maintenance, but I heard nothing so asked again a few hours later and they said it was turned off as they was expecting cold weather soon, I’ve never heard such rubbish, I was told to use the ceiling fan, but this thing sounds like a plane taking off and we paid for a presidential suite and the fan is only in the bedroom, this made the room very stuffy and therefore you had no choice but to sleep with the patio doors open which is great if you like listening to dogs barking all night The rest of the week we just used room service and sunbathed on our balcony which was ideal as we never had to sit in the restaurant with the prison guards. Our last night here was the worse and I’ve never experienced something so bad from a hotel in my life. They had a wedding outside the hotel and it was so loud you would think the wedding was in your room, kids running about screaming like they was being murdered right next to the pool and the staff just watched and did nothing, a blatant disregard for health and safety and no respect for other guests

Came here to stay as part of a wedding party. Where to begin? Overall the hotel is nice. It’s clean, tidy & spacious. The staff were welcoming and all spoke English. The pool was clean tidy and the facilities were top notch. The rooms were in my opinion so so. I was sharing a twin room with a family member. When we got to the room it was clean, tidy and ok. Maybe my expectations were a tad high however for a 4 star hotel i was expecting basic bits to be done right. There was only 1 small bottle of water in the room baring in mind there were 2 people staying there. There was no kettle or teas / coffees bits in the room and the bathroom all be it appeared clean and tidy had a fair bit of hair quite possibly from the previous guests in the shower. The shower also appeared to let out water whilst using it which in turn meant having the mop up the floor. The thing which also surprised me was when I asked for an iron / ironing bits was advised by reception that they don’t have one for guests. The breakfast in the morning was good. There’s a range of continental bits and the usual egg, bacon, beans and cereals. It’s plentiful and kept topped up. Overall would I stay here again. Maybe. I didn’t raise the issue with the bathroom as I didn’t have the time due to being with the wedding party.

Lovely hotel in a great location for exploring Cartagena. Reception were really friendly and helpful and the room was beautiful. Very modern and nicely fitted out. We also had a kettle in the room with teas & coffees and a fridge. Would definitely book this hotel again.

No way is this a 4 star hotel , for anyone who says it is then they’ve never stayed in a 4 star before. Yes the room was clean, the location is excellent and the staff were pleasant however…. Bed was uncomfortable with the flattest 2 pillows I’ve ever seen , might as well have not had one, my pillow case had rips in it too. Room had a kettle with a lid that didn’t close and we had 2 breakfast tea bags, 2 menthol tea bags, 2 sugars and 2 small milk/ cream pods, no coffee sachets. I have never known a hotel that provides a kettle that supplies tea bags and no coffee especially in Spain where coffee is a firm favourite at morning times. I’m sure they don’t provide it in the hotel as they want you to use their restaurant. There was a small fridge stocked with a few fizzy drinks and water , we used one bottle of water and at €3 for a small bottle we didn’t buy anymore. We just thought the hotel was basic, for what we paid it really wasn’t worth it, I do find though that the “ star rating” for anything in Spain regarding facilities etc is wrong, what they say is 4 star is really 3. A Premier Inn back in the UK is much nicer than this hotel AND it’s cheaper, great value for money. We definitely won’t be stopping at the 525 hotel again.