Top 10 Mado Hotels

Our theory is always end a trip on a high note: this is it for us. In France for 7 days to scout sites for our wedding. Paris to Autun back to Paris. This place is a vacation. Bellman, front desk, servers, its all great. Food is great. 9 / 10 breakfast. Paris in July is a real treat. Close enough to go back into Paris for shopping. we are from the Midwest and can only take so much of downttown Paris so this is a perfect home base for relaxation -- food and drink. The Rooms are incredible. The elevator is terrifying but effective. Go here. I will never visit France again without staying here.

Conveniently located near the airport, easy train access to the hotel, 1min walk from train stop to hotel lobby. Check-in was a bit slow, requested for a baby bed at check-in was provided as soon as we entered the room. Toiletteries/amenities are organic, the tea is organic too however they provided instant coffee sachet. 28€ for breakfast, on the pricey side but worth it. Room is big and has view on the small hotel garden with rabbits, my daughter loved it. I will stay here again and recommend it.

Very nice location. Large clean rooms. Very pleasant and professional staff. The breakfast was very good. One point to add is airport shuttle pick up and drop off. It is located at a single place at the airport, so you have to get there for pickup before the last shuttle pickup and find a way to get to you correct terminal after drop off. My wife uses wheelchair assistance in the airport, so we wish we had known this so we would have just planned on a taxi ride.

The location is perfect if you want to visit Disneyland and pay much less for accommodation. It is right near the underground station and it will take you exactly 30 minutes to Disneyland. The rooms are large, provided with coffee machine and very good cleaning services. The fresh drinkable water on each floor is a big plus. The breakfast was very tasty, but not that many choices. The big minus was the restaurant not functioning during our stay. When you get back to the hotel after a day of eating kind of fastfood in the park, the restaurant is essential. The staff is a big plus in this hotel: they gave us directions, provided all info we needed and gave us good tips for traveling using the underground.

This has been our go to place to stay at Roissy for flights back to the states. Unfortunately, quality has gone downhill. A/C was present in lobby and main floor but had been SHUT DOWN to all rooms due to time of year (September). Our room, 604 (22 Sept 2022), on the top floor was about 80F. The windows could not be opened because the handles had been removed for security. Hotel assistance insisted that if we turned off the A/C unit and restarted it that cold air would commence. On multiple attempts, the little green light next to the snow flake would not illuminate. Housekeeping was dispatched to take us on a tour of 6 other rooms, all with the same issue. The hotel was half empty due to price/demand and there were multiple rooms, all with defunct A/C. The housekeeper finally admitted that hotel management had shut down the A/C for all rooms in the building due to time of year with no regard for actual temperature inside the building or customer comfort. This is a relatively expensive hotel with many options in this price range available with working climate control. After wasting 25 minutes touring rooms on the 6th floor and the 3rd floor, we resigned ourselves to a poor night of sleep. After a second request, house keeping brought a handle to open our window. With it open, the room was cooler but we were subject to merciless aircraft noise. Note to Novotel corporate- A/C is vital for airport hotels because opening windows isn't practical with the noise. At minimum, have a thermostat in rooms set to a min temp like 75F rather than hot box your clients. If you are shutting down A/C, make certain your minsplits are ducted to draw cooler outside air to your upper floors. We noted that A/C was working fine in the lobby and restaurant to keep staff cool. It was only in the rooms that it was shut down. Running the fan on full simply pulled additional warm air into our room as it was obvious the AC mini-splits are not ducted outdoors. This issue was brought to the attention of hotel staff with no acceptable solution. Hotel staff are located in a very informal space at desks more suited to an office share than a hotel. Staff were often roaming around the space and it was difficult to ascertain who was actually in charge. The popup drain for the bathroom sink was stuck down and could not be opened. The pop up lever had become detached which was not identified by housekeeping before our room was occupied. There was soap scum from previous occupants that had never drained. There was a general lack of quality control or consideration for guest comfort. Bathrobes and two types of water in the mini-bar are a nice touch, but what we really want is to sleep in a temperature-controlled space and have basics like working sinks. Sleep is the primary goal! We will be staying at the Hilton or a competitor from now on.

Extrêmement déçue! Personnel pas au niveau! J’ai demandé une chambre avec 2 lits ( confirmée par l’établissement par mail) A l’arrivée, un petit lit double! Demande de changement, réponse: nous n’avons de gouvernante! Avec un sourire jusqu’aux oreilles Mon fils a du dormir par terre… Chambre: ci joint photo de la « plaque de nuit inamovible » a à peine 5 cm du lit et superbe angle droit! Attention aux bosses voir pire! Salle de bain: aucune place pour poser sa trousse de toilette alors 2 🥴 Impossible de régler la température de l’eau du pommeau de douche sans prendre un jet froid du ciel de pluie! Donc si tu ne veux pas te mouiller les cheveux , c’est raté … Petit déjeuner : juste passable😩 En conclusion, il y a le décor mais c’est un mauvais casting!

Conveniently located near airport. Checking in on 3rd Oct for few hours to have a good rest before catching flight to Singapore on the same night.

I go down to this hotel regularly for my work The teams are always very nice and specially competent Audrey of the booking service who always finds the solution even if there was no and Laurence and her team at breakfast with a permanent smile

Staff is mostly friendly, hotel close to Metro Mairie de Montreuil, Good room, good bed, good shower. However there was a big brown stain in the sheet. Also I ordered Fast/online checkout, but staff did not seem to know how this worked and insisted I checked out formally with them and payed for my bar expenses (while Accor had already sent me the bill to charge my credit card). So time saving did not work. However, I expect this to be clearer next time and will come back.

Overall it is good and relatively clean, but mold spots are found on one pillowcase.