Top 10 Malbazar. Hotels

This is a classy hotel with impeccable service, beautiful rooms, great location. Everything would have been perfect if not for the fact that the mattress on one of the twin beds was broken, as in collapsed in the middle. After the first night, I tried to explain this problem to people at the front desk. I had to do this three times to three different people before a manager came into our room to assess the problem himself. They quickly switched out the bad mattress after he came. I don’t know if they didn’t believe me at first or if it was a language problem, either way, it took a better part of the day to get this problem resolved, with no communication from them acknowledging the problem, or to say they were working on it…The handling of this incident was a bit disappointing. However, aside from the above incident, it was one of the best hotels I have stayed in a long time.

I have to acknowledge that there was a booking mixup. No fault of ours and no fault of the parador’s. It meant some changes had to be made and a compromise reached. In everything that was done by the team at the parador, they were professional, polite and determined to solve a problem not of their making. The building is historic, the interior delightful, the views spectacular and the service first class. It’s a magnificent building and the old town and old fishing quarter well worth a visit. Breakfast is in a lovely indoor/ outdoor setting and drinks on the terrace overlooking the bay just perfect. I want to acknowledge the team at the parador for their service and resolution of our problem. You were wonderful and made a stay which could have gone horribly wrong, simply perfect.

Great location in Old Town - close to all the good bars and restaurants, staff gave great recommendation, room was tidy - shower was big, extremely clean and staff amazing

Beautifully designed contemporary hotel in a great location only a stones throw from the beach and old town. Perfect for a few days exploring San Sebastián. Would definitely stay again.

My husband and I spent 3 nights in this lovely boutique hotel in San Sebastian. It is very centrally located - only a short walk from the old town and the beach. The reception staff are so friendly and helpful and gave us some really good restaurant recommendations. The rooms are lovely and very well serviced. The self service breakfast was very extensive and the servers were so friendly. I would really recommend this hotel as a place to stay in San Sebastion and we would certainly stay there again.