Top 10 May May Hotels

Contacted the hotel indicating a next day arrival because of illness in the family, understanding that day 1 of the stay was non-refundable, but wanted it to be understood that we would arrive on the 2nd and final day of our stay. Day 2 received an email, indicating a no-show, followed by a call to the hotel, in which I was hung up on multiple times and finally just refused to answer. I may have raised my voice but never used vulgar or abusive language. They simply didn't want to deal with it. After 45 minutes with the corporate agent, I finally received notification of my original reinstated prepaid reservation. I've stayed at lower priced Hilton properties, that were properly updated, had a free breakfast, and capable desk staff with more professionalism. Way too many options in KC to take another chance on this hotel again.

Researched to send review to manager b4 posting but unable to find contact info. Marriott Kansas City Airport ROOM 706: May 21-23, 2022 $473.12 – two nights (including expensive water and items from store to eat in room) Room as though hadn’t been used in some time – dust. Shower would not drain for quite some time and then overflowed into bathroom. Did not notice as had eyes closed to wash face. Then heard a gurgling sound and looked at drain – it eventually drained but not until had flooded outside shower onto floor. Used many towels to cover water so would not slip and fall. In lavatory were some kind of raised smudges so cleaned sink upon check in. There were two refrigerators in the room – not sure why. The larger of the two had a great deal of frost in the freezer. The smaller one top was dirty; inside had fingerprint smudges. Cleaned both refrigerators as well. Overall, the room was not very clean. I cleaned everything in the room that would have been touched by hands or feet. That includes the toilets. There were two towels that had dead winged insect of some kind on them; they were used to mop up water overflow from stopped up drain in shower. I arrived very late in the early morning hours. I had asked for a quiet room. Apparently, the people on the other side, #704 maybe were quite noisy? Must have been opening and closing the barn door until even earlier wee hours of the morning. What a terrible concept for a hotel room unless some type of bumper to prevent the noise. I got very little rest that night after travelling from Florida beginning at about 1:45 PM EST. The amenities? Very lacking. Not even a shower cap. For the price of the room, one would expect better. In addition, not even water was offered as an amenity: $2.50/bottle is steep. After traveling one wants good clean water. No room service. So, $3.00 for a tasteless muffin. The website indicates the following: “Savor a meal from the privacy of your guest quarters thanks to our convenient room service options.” No bellhop. An engineer was called to assist checking out. ROOM 806: May 28-29, 2022 ($205 plus taxes) – one night $242.84 (including $19.54 for food to take to room & expensive food/water for room) More issues with this room – it was even dirtier and again seemed as though had not been used in quite some time. The hangers were covered in dust. I was too tired to clean them to hang my clothes on. Upon walking in the room had the most musty smell – the smell of sour water causing my nose to run. The bag for the hair dryer as was the hair dryer itself very dusty. Someone else’s hair was on the sheet of one bed. Again, I had to clean the sink. In fact, a total cleaning of room. Broken lampshade. Again, no bellhop. Scanty amenities. No room service. Most of the staff were great. The shuttle drivers were very courteous and helpful. I do not think that the rates charged were appropriate for the services offered, the amenities, n

We were nearing the end of a long road trip, having stayed at 6 Hampton Inns and one Home2 Suites along the way. This hotel was an absolute pleasure for us. Our greeting and interaction with Emily at registration was positive, upbeat and clearly showed she saw us as valued guests. She volunteered information about our Honored Guest status that no one else ever told us! Our room was clean, and unlike the Hilton properties, fully supplied and and everything worked! The guest wifi was the best of our trip, which these days is a big deal for travelers. We travel near this hotel once or twice each year, but usually drive through KC. This hotel makes a stop more likely for us. Lots of restaurant choices within less than a mile radius. It is a great place to stay.

Stopped for one night on our road trip from Central Florida to Wyoming. We wanted to like this place but there were issues. The room itself was nice and spacious and the general location was good. But the highway noise was LOUD, and someone had obviously been in the room with a dog. There was dog hair on the carpet snd suspicious wet spots on the carpet. The coffee maker had not been cleaned after the previous guest. Pet friendly hotels should warn guests (what if one of us had been allergic) and consider having “pet free” rooms or floors.

room was gorgeous and hotel was near everything so booking and Uber for a drunken night around downtown KC was $10-$15 a ride. Front desk only had one person so that was not very efficient especially if that one person had to step away, you’d be standing at the check in for a while waiting, another downside was pool was rarely open. There wasn’t really any structured swim hours just an ‘out of service’ sign on the door every other hour.