Top 10 Miramonte Park Hotels

Not Breakfast!! No water bottles!

great service fast check in

I like the location. There is a Starbucks mart nearby and it's not a dangerous neighborhood.

Beautiful new hotel, very spacious rooms and spotless! All staff were very polite and most accommodating.lovely, breakfast area tea/coffee ceareal, porridge and scrambled eggs and bacon and or sausages

I am going to start by first saying that this review of mine is going to be a complete first. Throughout my travels I have not had the chance to revisit one Hotel or resort that I have been too even though I say i would and might one day that has not happened untiil now. My family and I have became avid hockey fans of the nearby ECHL team close to this hotel and fate bought us back 2 weeks in a row. I choice this hotel due to its location to the game and it was super close to almost everything. There was zero noise from the inside and out and we sleep like babies both visits. The downsides really happened on this last weekends trip and that deals with mainly customer service. Both trips we noted that the rooms had not been dusted in some time with a large collection of dust seen on the top of the frigerator and above the vent from the cooking area inside the room. At breakfast both on Saturday and Sunday the woman working the breakfast area was asked if they had anymore milk or spoons and both times was very rude and did not offer to get either for my family. I also seen this same worker be very rude to an older man who just asked what time they stopped serving. Housekeeping also asked me as i was on my way up to my room an hour prior to check out if we were checking out already because they needed to get a jump on cleaning the room and my reply was i still had one hour to check out. I also noted that as i passed on the first floor and ontop my floor at the top that trash was not being picked up as it was on my first visit and towles also were not being pickup up even at one point my room being ignored until the next morning. I also asked for extra towles the last day and those were never delieved. I also noted the first tip i had to call the front desk to get more towles sent to the pool area. I can say that this is my go to hotel to watch the games in the area but that customer service needs a touch up. Also i will note that the contactless check out does not work and i still after checking in on the app i still needed to go to the front desk.

Breakfast is good, it is suitable to arrange shopping next to Allen Ole, can bring children, there is free parking, far from the city center, 40 minutes by car

Eight weeks...that is how long we stayed at this hotel. We thought it was ok at first. Then we started noticing shady characters hanging around. This is because some sort of charity has made a deal with this hotel to house troubled people. Also the hotel has made other deals to have work done on the rooms, lobbies and other common areas. The ”contractors” hired for this work bring their friends and children to the hotel to ”hang out” while they work. The of course there is the element of crime. It is happening on the premises and the management and staff are indifferent with the fact that their guests are becoming victims of theft. Several cars have had their catalytic converters stolen from this hotel's parking lot within the last couple months. This hotel should be removed from the Marriott portfolio. While the housekeeping did their jobs and would clean about once a week, the hotel is suffering from sub par maintenance and shady ”renovations” . They did have basic breakfast. And when I say basic, I mean basic. This hotel is becoming a lost cause and will soon be only suitable as a half way house or other subpar facility. When you consider how many good reviews they get, you wonder...well I will post this review...see if it disappears. We did have our catalytic converter stolen and have had to put up with the nonsense we observed during our stay. I am sorry but, I would and will advise others to avoid this hotel.