"My husband and I stayed for 1 night at the Aviator hotel as a birthday treat for him booked by family. We had a standard airside room and upgraded to a suite for £100 for the night. It was pretty reasonable as upgrade prices went up by £25 per upgrade so there was a lot of option. The room itself was lovely, very clean with great amenities. One small issue was that we had Prosecco/beer delivered to our room along with a happy birthday plate with truffles on...by a concierge who clearly had a cold and his nose was dripping! We did not eat the truffles ! We had dinner included in our package, with a set 3 course menu giving 4-5 options per course. Food itself was absolutely delicious and got better with each course. Starter: husband had the sweetcorn soup which was lovely but got cold quickly due to it being presented on a massive bowl. I had smoked trout with pickled ketchup and rye bread. Good but very small portions in terms of the beetroot and pickled ketchup compared with the trout so each bite wasn’t quite equal. Mains: husband had butternut squash ravioli and said was really delicious and moreish, no complaints at all. I had the rump steak (£7 supplement) cooked perfectly to medium rare, seasoned so well with the best chips I’ve EVER had. One small comment was that when the waitress was clearly up selling sides, and we said no thank you to any extra vegetables, her reply was “oh not feeling healthy today then”....wasn’t too impressed with that comment! Dessert wise we both had the Irish coffee revolution (I think name wise) which a baileys dessert which was a set mousse, chocolate etc and was so delicious. Overall I would highly recommend this hotel, a really enjoyable stay and if you like planes you will love it! Stay airside and you see private jets landing and taking off it’s great! "
"Visited Sunday 1st having made a booking 3 weeks ago. Glad I did given the imminent lockdown. Enjoyed an amazing roast, we had pork (on the bone amazing!) and beef cooked to perfection and the gravy was simply delicious. All expertly served by Amber who was able to recommend the starters we chose after we were deliberating...She literally couldn't have done more to enhance our visit. Thank you Amber. We felt completely safe at the Aviator. Everyone was wearing masks etc. Although I do feel for the staff having to work under these restrictions. Plenty of sanitizer available and the whole hotel looked spotless so a shout out to the cleaners! After lunch we enjoyed cocktails in the Skybar. Again social distancing was evident, loved the Pandas everywhere and we felt very safe. George helped us choose cocktails and he knew the menu completely. Very helpful. I even saw the card machines being sanitized in both the restaurant and bar! Will definitely return again."
"I stayed at the Aviator this week. A great hotel with a large clean room. Staff are attentiv, however, I must make a special mention to Sylvia and Megan who where both on the check in desk when I arrived. In my opinion they went over and above normal service levels to resolve my situation, even making me made me a cup of tea whilst working on what was going on with my reservation. These two members of staff are both a credit and an assett to your company."