Top 10 Old Town Scottsdale Hotels

This was my family and I's fourth or fifth stay at the Canyon Suites at The Phoenician. Every single time the service has been top notch. The staff remembers our names, gives a gift to my children, and always provides something a little extra, be it snacks with a free movie or a free Smores kit. The breakfast, while minimal is great. Without looking like a Homewood Suites or something, they provide you with high quality and well cut fruit, yogurt, oatmeal, and always a breakfast entree. The staff is the best I have encountered at any hotel in the states. The ONLY negative thing I had to say was we experienced ants at the pool at three different locations, even one time before we even had any food or drinks. I know we are in the middle of the desert right at the base of a mountain, but that has to be improved. The issue is not enough to lower the review, just something to be noted.

The property is 5 Diamonds in every way. Location central to all of Scottsdale. Grounds are beautiful and the housekeeping staff is excellent. All appointments in the spacious rooms are premium down to the leather box for the TV remote. We ate breakfasts in the Ironwood Grill and the food and service were 4 star. Best of all, the service and friendly staff elevated this resort to top level. This was the first time at the Princess; it won't be our last.

This is my second time at this Hotel with my family. The staff provided excellent service and were very courteous upon arrival and with any questions I had. The room was clean and large. It has been updated nicely with granite and tiled shower, and nice furnishings. As with most Embassy Suites, there is a sitting tv area with fridge, sink, microwave, and small dining table. I had a pool and mountain view, which was nice. I didn't use the pool, but families appeared to enjoy it. There's really nice sectional seating with fire pits next to the pool, which would be great when it gets cooler. I enjoyed the evening reception which was better than the 1st time. Due to covid restrictions being lifted, they provided light snacks, such as cheeses, veggies, chips, and a few dips. There is a two drink limit per person, and it's free. The morning breakfast is always a nice perk and very good. I gave this hotel four stars only because it is an older hotel, but it's still very charming. I definitely will be back again.

The W Hotel in Scottsdale exceeded all our expectations. From the moment we walked in, we were greeted with warm, friendly smiles from the staff and an ambiance that was simply stunning. The decor was modern and fun! The wet deck pool party was a blast, with comfortable loungers, cabanas, and a pool bar with delicious cocktails and snacks. Special shout out to Raul for making sure we were well taken care of! We did a spa morning with friends and the manager of the spa (blonde woman) went above and beyond making sure our group was happy and comfortable our whole morning. She even went to the Hotel restaurant specifically to pick up our breakfast order bc they didn’t have breakfast options on the spa menu! Michael, at the front desk, truly made sure we were taken care of. He was friendly, knowledgeable, and went above and beyond to make our stay amazing. He made sure we had waters for our hikes, gave us amazing restaurant recommendations, and always greeted us with a warm and welcome smile every time he saw us! Overall the hotel truly made us feel like a valued guest and made sure that every aspect of our stay was perfect. We will definitely be back!