Top 10 Ostend Hotels

We stayed in a Superior King Villa for a Saturday and Sunday night- last-minute decision as we have had trouble getting enough time off recently and suddenly both had a Monday off. The views are amazing- we sent a photo to our friends saying ”Mystery Weekend”- of the view from the restaurant and they said it looked like Fiji with the palm trees and the golf course! The villa is huge and beautifully renovated especially the bathroom. We have let management know about a couple of tiny shabby items that need fixing to bring them up to the same standard. We ate one dinner and 2 breakfasts- all delicious food, reasonably priced. We attended a local restaurant one night and were surprised to find ourselves locked out at the gate at 8.30 pm but we rang for admittance! All in all a lovely place and we would return.

I’ll start with the positive, and unfortunately there’s only one. The view from our room was absolutely incredible. Unfortunately it goes downhill from there… The room was ok, but very tired. There were AirWick plug things all over the place and we were fairly certain that our room had some smoke damage. The pool was disgusting and I wouldn’t even go near the spa. There were kids doing bombs into the pool and no staff around to manage this. But wait, it gets worse. When I asked the (polite but fairly clueless) bartender where the towels were for the pool, he looked so confused. There are no towels for the pool. You need to use your bath towel. When I asked for ice in my drink, he had to go out the back which makes me think that bar is not well managed and probably unnecessary anyway as there were no patrons anyway. The restaurant was closed both nights we stayed which is so bizarre for a ‘resort’. We stayed on a Wednesday and Thursday. There were absolutely no offers of suggestions of where we should go for dinner. The room was down about 50 steps and the staff won’t help you with your luggage. There was a van with the resort logo on it, presumably a courtesy van but no offer to be taken anywhere. The staff were pleasant enough but really didn’t have much of a care factor. When we asked to use the E-bikes, we were told there was only 3 charged (there was 4 of us). I call BS, I would imagine that none were charged. When I asked for the receptionist to call us a taxi van, it really did seem like I was asking for a lot. Quite laughable. Lastly, when we came back after a day out, our room had not been made up. There is no ‘do not disturb’ sign, so I hadn’t accidentally put this up. We decided to get some ice from the bar at 7pm as we had an early dinner in town. The bar and reception was closed and locked. This is not a resort, it’s a motel with an epic view. I wouldn’t recommend staying here but if you do, you need to be self sufficient in regard to food, drinks, excursions and be able to tackle the stairs/hills.