Top 10 Oswald Hotels

My stay here was absolutely fantanstic! The staff was outstanstznding, starting right from the beginning with Andrew running down the road to direct me in when I couldnt find the entrance after a long drive. The room was clean and so pretty! Balconies overlook the boardwalk and pier.... housekeeping and maintenence staff were awesome and even the owner/managers made it a point to make you feel welcome! The Thai food is excellent! Dont miss the Falalfel Hut right down the street either!!!! I had so much fun I extended a few times!!!! Definitely a touch of class on the beach! Dont miss this gem!!!

Nothing more critical than anything else 😂 Breakfast didn't go to eat. There is basically no room for breakfast. It can only be said to be a snack. The swimming pool is not big. The first floor is quite noisy. The children are very noisy in the corridor. It is recommended to live on a higher floor.

The front desk was very friendly, my English was poor, the front desk always smiled and said slowly, the room was clean and the room was clean and the breakfast was very good.

My husband and I very much enjoyed our two night stay; our 4th floor room was spacious, very clean and comfortable. We appreciated the large walk-in shower and the fact that we could open the window. Staff were friendly and helpful. The breakfast room and lobby are bright and spacious. The hotel is close to a number of our favorite Santa Cruz destinations. Would stay again in a heartbeat.

Service OK environment is very good

Don’t ever pay more than $100 for this hotel. The photos online make the place seem simple and modern, and while I can tell they tried with some furniture upgrades (a bathroom mirror with integrated lighting, a desk with power and USB outlets), the building and rooms are very old, dirty, and have thin walls. The night we stayed the prices were listed at $360. Combined with the photos we saw online, we thought we were getting a decent place near downtown Santa Cruz, but we were in complete disbelief when we got the keys to our room. First... the room was just plain dark. There was no main lighting and the 1 light switch by the door didn’t work. No wonder because despite the room being pretty large, it had next to no furniture and no lights except for the 2 lamps by the bed. 1 of the 2 didn’t work. So we had 1 bathroom light and 1 bed light working. In hindsight that might have been intentional because there were dents, plastered holes in the walls, and even a cracked doorframe which was only visible from the inside with sunlight. It also didn’t help they had several rowdy groups checked in as well who were partying though the night. The walls are thin. You can hear the balcony doors sliding and their voices, music, etc. And when they let their door slam shut, it really reverberates through to the floor. I get the feeling this is the type of crowd they usually get here. Which isn’t the fault of the hotel itself but when paired with poor noise insulation, it’s surprising they don’t have cops over every night. The bed had clean sheets. That’s 1 good thing in their favor. And the receptionists we did talk to were friendly and tried to help, but management would only allow a partial refund and were not available to address the issue in person. Even with the partial refund we were still paying over $200 in total. The place is definitely not worth the price tag and I hope no one ever comes here because even if they’re a decent budget hotel, any hotel that runs a scam and marks up the prices that high and claims a quality they cannot offer doesn’t deserve to book anyone.