TOP 10 Puerto Princesa Hotels

We are checking out today after 4 nights here at Balai Princesa and every minute of our stay has been wonderful. Our whole family felt like this has been our home away from home. From the moment we had been greeted at the airport and brought here, every single member of their staff had made sure we are comfortable and made everything convenient for us. We sometimes feel like we’re long lost friends and family. I usually mention a few special members of the staff who have shown exceptional customer service, but for Balai Princesa literally every member of the staff has been exceptional: everyone from reception, F&B, housekeeping, and the spa. If I mention all their names, I would probably not have enough space left on this post. And my usual detailed breakdown is below: Room: spacious and very clean. The hotel had only opened in Jan2019 so it still feels new. The aircon is can be adjusted to your preferred temperature and you can choose to always come home to a cold room to relieve you of the heat and humidity outside. There is no tv in the room, but if you have a mobile device, then wifi is strong enough for you to watch Netflix before you go to sleep :) Bed: moderately firm mattress and pillows, just the way we like it. We had a goodnight sleep every time. Food: top-notch. Every single item on the menu that we tried had been delicious. Facilities: There are two jacuzzi tubs at the back for you to relax and while away time on a quiet early evening before heading to dinner. Then before heading off to bed, try the signature massage their spa and all those tight and sore muscles from walking and swimming will be relieved. Service: We could be singing high praises even long after we’ve left Balai Princesa. We’re a family of seasoned travelers and we all agree that their customer service is one of the best that we have ever experienced. They are really at the top of the charts. Over-all: Every traveler has their own style. If you are a traveler who prefers to stay downtown and within walking distance of shopping malls and the main street, then maybe this isn’t the place for you. For those who are looking for quiet and comfort and relaxation, stay here in Balai Princesa. You are guaranteed to feel refreshed and rejuvenated after your stay...and if ever you’re returning to Puerto Princesa, you’re surely going to want to come home to Balai Princesa again.

Amazing place to stay in Sebang. Everything was great from the swimming pool to our bungalow. Great staff and very friendly reception. Minus- food for lunch/dinner not really good in the restaurant, swimming pool- should be clean much often and pool bar should be opened all the time, very often there was no bartender and no music. In general- a great gate-away and really close to underground river. Would stay again!

My husband and I stayed in one of the little huts with our own deck. It was so nice to relax in the hammock. Everything was clean and the staff were very quick to help if you needed something. The beds and pillows were comfortable. The food was delicious and they were able to make vegan for me. We walked down to the beach and back which I enjoyed because it was good exercise. The walk to the beach can be steep at times so wouldn't be good for someone with mobility issues. We loved it here and would definitely go back and recommend it to our friends.

Great service. Staff is friendly and very helpful. Delicious breakfast. Beautiful hotel and the view from it. It's very quiet around except for the roosters singing all the time which makes it more atmospheric. The hotel is a bit far from everything but it's not a problem if you can ride a motorbike which you can rent at the reception desk. If we come back to Puerto-Princesa we will definitely stay in this hotel again!

We did not want to leave this place! From our travels across the Philippines, this was by far, one of the loveliest hotels we’ve stayed in. It’s small but perfect. It’s clean, the room décor is lovely and super cosy! The bathroom was lovely, we did have a broken shower, but it was fixed within minutes of us reporting it. The food in the restaurant was tasty, alongside this, so we’re the cocktails. We were lucky that the hotel was fairly quiet when we stayed, and we spent most evenings having the pool to ourselves. The best asset of this hotel was the staff! Jayanne was our knight in shining armour, she was unbelievably helpful in answering all our questions and sorting our laundry out for us. Another outstanding member of the reception team was Kath, who was equally as helpful. Jan was our main server in the restaurant and it’s obvious he put a lot of care and attention into his work, both he and Jay were extremely lovely and attentive. This hotel also has a fantastic location, it’s only a 15-minute walk from a main shopping centre but our favourite day was walking towards a little local beach through the village, it was bliss and worth a walk if you stay here. As the hotel is set back from the main road, there’s no heavy traffic passing by. The only absolute downside I could advise on staying here is that next door, the neighbour was farming cockerels (for the fighting season), I don’t know if this was a temporary sport, or he has them all year round, but they were SO loud! And when they made any noise, so did all the local dogs. It genuinely didn’t ruin our stay, but it did become our alarm early each morning. Other than that, this hotel was practically perfect, we would love to come back!

Really liked the rooftop with the infinity pool and bar, the staff were super smiling and pleasant to talk to, the staffs looked clean and well groomed, the restaurant was beautiful The less positive is that the shower could have been cleaner , the food was ok , nothing really bad but just on a low standard which was still ok for the price we paid, plus I take it as normal in Philippine, I couldn’t really expect them to cook western food like Michelin star restaurant. Overall a very nice stay and certainly a great value.