Top 10 Luxury Hotels in Tokyo

I rarely give all five stars but Aman Tokyo definitely deserves it, I told携程 it was my girlfriends birthday and they prepared a cake and wrote a note for us, it was amazing service all around, I was kinda expecting a normal view and a regular five star hotel room for a way more expansive price, but Aman Tokyo definitely went way above my expectations, the view is simply ten times better than it is online, it was a bit hard to find the entry if you walk but over fantastic experience, however the breakfast I recommend Japanese style over America style, America style is not as good.

The hotel offers friendly service and a prime location, but the entrance isn't immediately obvious. I took two taxis, but the drivers couldn't find it. We made reservations for two of the hotel's restaurants through the hotel staff, who meticulously prepared invitations. Both were excellent. Sushi Hosekhi and Omakasei, with impeccable ingredients, were both excellent. The Italian restaurant had a wonderful atmosphere, perfect for couples, and the food was very stylish. The surprise was the bar, located on the rooftop observation deck. It has both an indoor and outdoor area. The outdoor area is primarily for hotel guests. If you tell the staff you're a guest, they'll arrange for you to enjoy a tipple in the viewing area. A special thank you to Ms. Lily (the enthusiastic Chinese regional manager, applause!) for arranging a perfect table for us. Breakfast can be enjoyed in your room or in the restaurant. Fresh fruit and welcome treats are provided daily, along with soothing teas in the evening. All soft drinks in the mini bar without the Bulgari logo are complimentary. The Bulgari Hotel is a true delight for dessert lovers; the cakes and chocolates are delicious and can be purchased in the lobby. At the end of the check-out, a Bulgari luggage tag will be presented as a souvenir.

The view and room was perfect. But the staff at the concierge could be more helpful. When we got the car, the staff would continusouly ask for our passports and we all had a handful. 

We stayed four nights in two rooms. On the third day, the sheets were changed, but upon returning, we found obvious stains. Since it was already past 11 PM, we didn't contact the hotel, and the two of us slept in one bed. The other bed also had stains. On the fourth day, we went to the front desk to complain, providing photos. They said they should report it and told us to wait for a call. We didn't receive a call all day. When we returned to the hotel that evening, we asked the front desk. The night manager checked the computer and found we had complained, but didn't explain why there hadn't been any action taken all day. They finally offered to waive the room service meal fee for the other room. We didn't accept, but the result was the same upon check-out. Question 1: We weren't at the hotel during the day; we booked the Four Seasons specifically for a good night's rest. Is room service meal equivalent to a good night's sleep? What is the basis for this action? Question 2: After a whole day of processing, there was no response. They completely ignored our complaint. Is this the service standard of the Four Seasons? Or is it just that the sheets are often like this and it's not a problem? Question 3: The attitude was polite but arrogant. What justifies this condescending attitude? This is completely different from our past experiences with Four Seasons hotels and the service we've had in Japan. The photo below is incomprehensible and unacceptable.

The hotel is in a great location and has a peaceful environment. The hotel rooms are comfortable and have balconies. The breakfast is rich and varied. The service is flexible and thoughtful. Clean and tidy, no odor, satisfactory.

The hotel is located right in the heart of Ginza. Super convenient location to all the shopping and restaurants. Staff were very helpful and friendly. The rooms are tastefully designed and exudes understated luxury and is mininalistic. Very spacious and well laid out. Really enjoyed my stay and would recommend this hotel.

This time, I stayed at The Peninsula Tokyo with my daughter for a vacation and felt happy and satisfied, especially with the attentive facilities and staff. Coincidentally, since our departure date fell on a weekend, the hotel specially opened the 24th-floor Peter for guests to have breakfast, allowing us to enjoy a panoramic view of the Palace in the morning. However, the meal presentation service there seemed not as attentive as in the lobby restaurant or room service. I hope to try it again next time to experience it better.

A very perfect check-in experience, the welcome gift was delicious, the Japanese suite was very unique, the front desk was also very welcoming when checking in, the hotel is in Roppongi, the location is very good, you can see Mount Fuji

From the moment I arrived at Mandarin Oriental, Tokyo, I was enveloped in an atmosphere of refined elegance and understated luxury. The hotel exemplifies a rare balance between contemporary sophistication and timeless Japanese hospitality, making every interaction feel both personal and profound. The guest rooms are nothing short of extraordinary—thoughtfully designed, immaculately maintained, and offering breathtaking panoramic views of the city skyline. Each detail, from the choice of materials to the intuitive layout, reflects an unwavering commitment to excellence. Dining at the property is a remarkable journey in itself. Every restaurant presents not only world-class cuisine but also a sense of artistry and cultural depth. The staff demonstrate genuine passion and precision, ensuring that each culinary experience becomes an indelible memory. What truly sets this hotel apart, however, is its service. The team embodies the very spirit of omotenashi—anticipating needs with effortless grace and delivering them with warmth and sincerity. It is this quiet yet meticulous attentiveness that transforms a stay into an experience of unparalleled comfort. Mandarin Oriental, Tokyo is not merely a place to stay—it is a sanctuary in the heart of the metropolis, where moments are elevated into memories. It remains, without question, one of the finest hotels in the world.

The hotel is quiet in a bustling area, and the tower-view rooms offer excellent value. The overall experience was excellent. The concierge downstairs was very helpful with our luggage during check-in and check-out. There was a taxi line waiting at the entrance, and online taxis were also very convenient. The breakfast was delicious, and every staff member was very welcoming.