Top 10 Royal Mail Hotels

Nice and clean room that could do with some updating, Comfortable bed, can't say the same for the sofa bed even sitting on it was uncomfortable after a few minutes. Would have had a great night's sleep except for the guests opposite us who argued, talked extremely loud and slammed doors all night even after numerous complaints to the night manager. Spa facilities are good but very busy with lots of children staying in the hotel that weekend, much quieter on weekdays Nice breakfast with a good variety of of hot and cold foods Lovely staff especially Donna, who has the patience of a saint and kept calm when the computer system crashed at the peak of check in with the already irritated queue growing longer, and after being spoken to very rudely by a guest, she gets 5 stars from me

So I booked this for an overnight stay for our first anniversary. Plumped for the executive room with a king-size bed, stocked bar, and breakfast. The room was lovely and clean. But I noticed that the fridge only had water, but speaking to Clare in front of house promptly solved the situation with housekeeping coming up to stock the fridge. Also a little later to give us a shower curtain ( I hadn't even noticed it wasn't there). Nice kettle and tea and coffee, didn't use it but it was there. Did notice a hairdryer, use the robes and slippers and the iron. Breakfast was great with four non dairy milk options my only complaint as someone with a dairy allergy and not an eater of pork. Was that after paying for breakfast my choice was very limited to just cereal, some mushrooms, tomatoes and baked beans. Would suggest some vegan sausages, turkey bacon, tofu scramble on the menu as well as dairy free spread and cheese. But it was a lovely stay, amazingly friendly staff

We stayed at this hotel as a couple as we were attending an event at the rugby stadium, which is literally 30 seconds walk away. The room was absolutely spotless! Well kept and had everything we needed and more, hairdryer that actually dried my hair, iron/board, fridge, safe, kettle, even a posh coffee machine. The bathroom, well wow, it is a little small but to be honest, not too small. The shower, wow, there was a hole in the shower door so you could start the shower from the outside! It was also a handy hole for reaching my toiletries. The TV was great and room service was reasonably prices and pretty speedy! All of the staff we had contact with were friendly and looked happy to be there!! I've stayed in hotels from Fiji to Blackpool, from Glasgow to New Zealand and this rates in the top! We will definitely be staying here again.

It is a pretty standard Novotel. It was clean and all the staff were very friendly and helpful. The location is good and fairly central. It was just over £200 for a Saturday night which was dear for a hotel of this standard but I do appreciate the economics of supply and demand. Overall would use again if in Leicester

Fantastic staff. So helpful and pleasant. Room is comfortable and has the usual things in it. Breakfast is good. The hospital is a 10 min walk and the centre about 20mins. Not much around the hotel unless you walk into the city. Cheaper to book a room on booking.com than directly at reception. The staff really make this place a lovely hotel to stop in.

Dear Marriott Hotel Leicester, Thursday evening (18/08/22), I went to the Marriott Bar for a drink with a friend, between the hours of 8:15pm to 11:15pm, the ambiance was lovely as per usual, customer service was spot on and overall I was having an pleasant evening. Nonetheless with a consumption of a few drinks, my bladder was due to burst and I made a trip to the ladies. Whilst I was washing my hands, I heard someone in the cubicle flush the toilet, she came out and walked straight out the door! Yes that’s correct she didn’t WASH HER HANDS. This wasn’t just any women, it was an employee of the Marriott Hotel! I saw her walk to the Market Street bar/restaurant which is part of the hotel and she had continued to work! Marriott, do you not teach your staff members the very basics of hygiene and the importance around this??? It was rather disgusting and concerning to witness, especially to have seen this female work in the bar/restaurant area? Description of female: long black tied up hair, 5’4 approx and of a large build to put it in a polite manner! I’m just glad I didn’t vomit with such disgust!!! Yours truly :-)

Great place, I stayed over for two nights. I had a double deluxe room, very spacious and nice views of the park. All staff were very friendly. Food in the morning and in the evening was great in the hotel restaurant. Just a minor constructive comment for the hotel to consider; the car park area was very muddy, because of the recent heavy rain, so worth looking into the surfacing/drainage of the car park and/or having tarmac/paved paths to the hotel. Overall, highly recommend for location, quality and good service.

This was the worst hotel I have ever stayed in. I was really reluctant to write this review as everyone I spoke to at the hotel during my stay was helpful and friendly, the staff there were top. However after complaining about the stay when checking out, again the woman I spoke to was lovely but said a manager would need to get in touch. It’s been four days and the owner/manager hasn’t. I gave them the opportunity to get in touch and see what went wrong, now I just need to be honest about the stay. This was the worst night sleep I ever had, in a hotel or otherwise. We paid for a suite, so one of the nicest rooms in the hotel. However from the moment we got in the room it was unbearable. The heat in the room was like being in a sauna - that isn’t an exaggeration. We went around the room to see if there were any radiators on that we didn’t spot! Unbearable. There is no air conditioning in the room just a tiny fan left on the side for us to use. That provided no relief. Maybe your thinking open a window, they are prevented from opening more than a few inches. So we were just stuck in this unbearable room with no alternative. In order to get the 2 hours sleep I did get that night. I had to get up and stand in a cold shower multiple times. This was a stop on a road trip my wife and I were having for our honeymoon. I rated all the other hotels 5 star they were amazing. This put a real downer in our otherwise perfect trip. I was embarrassed picking this hotel to stay in as one of our stops. Avoid it like the plague.

The friends we went to from the airport were very convenient. It would be great if we took a taxi directly. Then the front desk service was very friendly. We stayed in so many hotels and felt that the price performance of the hotel was very high. Recommended