Top 10 Sainte Chapelle Hotels

Although we own an apartment in beautiful Saint Gervais, it is currently undergoing refurbishment, and so, on two occasions recently, once with friends and once with my husband (and Max the dog) we’ve chosen to stay at the lovely new Le Saint Gervais Hotel and Spa. Saint Gervais has several hotel options, but none with quite this luxury or quite so modern. Given its location so close to the start of the village (and close to the new télécabine from Le Fayet which has been announced), it is very well placed to capture tourists, and as it is open all year round, both in the summer and winter seasons. There is so much to like about the hotel. It is spotlessly clean; rooms have balconies overlooking the mountains and the town; and the staff are friendly and attentive. The barman Louison deserves a special mention here, showing genuine warmth, welcoming our dog to the hotel, and attempting cocktails “off menu”. The restaurant is not due to open until August this year and so, as others have mentioned, breakfast is currently being served in a function room somewhat devoid of atmosphere. Breakfast itself is ok. Nothing to particularly criticise, nor get excited about either. The vacuum flasks of coffee are awful however!! I hope that once the restaurant is complete that the breakfast offering improves with perhaps coffee, omelettes etc served to order too. Rooms are air conditioned (which was a blessing the weekend we stayed) with fast and efficient wifi throughout the hotel. The spa area is small, and I think the hotel really missed the opportunity for an outside jacuzzi. Aside from a small outdoor pool and some loungers, there isn’t much to report outside. Overall, we loved our time at the hotel, and will be sure to return for drinks, meals, or special occasions even once our own apartment is complete. Thanks everyone!!

We stayed in Heliopic Hotel during the 3rd week of March 2022. We booked one of the apartments which had plenty of space for our 3 children (9,6,3) The ski shop staff were very helpful on our first day and we were pleasantly surprised by just how close the hotel was to the main street where all the shops, restaurants and bars were located. A special mention must go to Cyrille and all the concierge team who go out of their way to help you get restaurants reservations, taxis, info about ski school or whatever it is that you require. The concierge service is most definitely 5 star. The hotel is clean and well maintained and the lobby is very kid friendly. It is quite unusual that kids are not allowed to use the swimming pool after 2pm. It seems at odds with the other efforts of the hotel to be child friendly. The private shuttle to the slopes is very convenient but we made the mistake of booking ski school and lessons for 9am which meant that we could not use this service as it got us to the slopes around 9 25/ 9 30. It is a much more preferable way of transporting young kids in ski boots with skis/poles etc than the public bus which is extremely busy and packed between 8am and 10am. However the bus stop is very very close to the hotel also. The apartment was very well equiped, very warm and had plenty of storage space to unpack bulky ski layers. It even had a private boot room beneath it.Overall we would definitely stay here again if we return to Chamonix

amazing HOTEL with 3 restaurant (check on your stay if all Open) dancing , bar, diner show ! Great experience , good atmosphere 1 thing only not liked : outside pool too cold , nobody inside as too cold !

The positives: The bed was comfortable and the views amazing if you have a mountain view! From there it all goes downhill fast and you may as well be staying in a Hostel! Check in is 4pm, at which point you're told due to the hotel's desire to protect the environment they've done away with one time use plastics and you're handed a glass bottle and told to go fill it at the dispenser! Sounds good, until you get to your room and find one time use plastic cups in the bathroom and one time use paper cups by the coffee maker along with plastic utensils, and you see that the lights used are not LED's! Looking around you realize there are no amenities like shampoo, conditioner, body lotion, etc. So back to reception to ask about it? This is after all supposed to be a 4 star hotel!! At the reception you're told they have them behind the counter, all you have to do is ask for them??!! (4 star hotel??) You're handed a tray of ”one time use” amenities each one plastic and told to pick the ones you want! The hotels claim to be concerned for the environment is starting to feel a little disingenuous! We also had a real problem with the lighting in the rooms and bathroom. The bathroom lighting is terrible with the lights angled above you so the mirror is really useless because of the shadows! Whoever designed this did not have user friendly for the guest in mind! Also the shower stream was practically non existent, not enough force to rinse my hair and kept vacillating between tepid and too hot! Most of the ”front desk” people don't know anything about customer service and have had no training in it! A 4 star hotel at check-in should at least offer a map of the area and have some knowledge of the vicinity! That was not our experience.. we had to ask for a map! One gets the feeling this is just a temporary summer job for most of these people and they can't wait for this to be over! Obviously we don't recommend this hotel! I don't know how they ended up with a 4 star rating! We have traveled extensively and stayed in many hotels and I can honestly say I've never stayed in one like this! It's definitely not a 4 star hotel.. It's a hostel masquerading as a hotel!