Top 10 Sakura House Hotels

I booked this hotel for one night because I had an early flight, but it was a pity that I only stayed for one night because it was better than I expected. Waku is a community in Narita. The hotel is located at the end of a nostalgic street. You can spend 1-2 hours walking from the street to the end! The hotel is new and clean, and the front desk service is also very good. English communication is never a problem! You don’t need to eat in the hotel (although you need to make a reservation in advance). There are many choices of restaurants nearby, but those eel restaurants close early, so please be careful! . You can walk straight to Narita Station, which is quite popular. There is also an Aeon Mall where you can go shopping, which is really convenient.

It's a great place for dogs and people. Please go without hesitation. Only bakery can't enter with dogs. The toilet is very clean and even if you take two by yourself, you can put it together without worrying about the toilet. If it is a problem, it is too cozy to want to go home, and it becomes Doggies Landes Ross.

- Musty smelling toilet - Very old fittings and room doors that don't close fully - Friendly staff but poor English overall and unobservant - Old-fashioned owner with very poor customer skills, cannot problem-solve - Bath and water mixer very hard to use as they are very old fashioned - Fridge full of cold drinks, but with no space to put anything except tiny bottles and some small items I was very surprised and unhappy with what the ryokan owner told us today - the last night of our 10-night trip across the wider Tokyo region. Some context first: my flight departs at 6.20pm tomorrow and we have to check out of our room at 10am, as planned. What was unplanned, was that I was only told at 7pm today that they would have maintenance coming so there are 'no staff' and 'the whole ryokan will be closed', so my elderly parents (78YO and 70YO) and I would have to take our 3 large luggage bags with us by 2pm. They will not be able to hold our luggage for even 2 hours until 4pm, nor will they be able to call us a taxi; we will have to walk to the taxi stand ourselves. What is funny, is that as I was negotiating with the owner in the lobby, 4 new guests arrived to check-in. Now, there is a whole hotel with numerous rooms and new guests, but he cannot (will not) hold our luggage for 2 hours more? He proceeded to tell us they 'are not responsible to us for anything once we check out' and that 'there is nothing he can do' and when I said hotels in other countries hold the luggage for their guests after they check out for the same day until the flight time, he said 'this is Japan, not other countries'. Wow. I get it that he's used to running things his way, but this makes for a horrible customer experience. We had booked this ryokan over 6 weeks ago online, so there were many opportunities to tell us in advance of this scheduled maintenance. One great opportunity was yesterday at 5.30pm, when we checked in. Side points are: - Staff are not trained on the safety equipment in the rooms. I had taken the emergency torchlight off the charging mount and instead of the staff reinserting it, I had to figure out how and tell the staff (to his credit he really tried) - Housekeeping were unaware they took my mother's personal spoon by mistake and phew! the translation issues... we got it back though - Housekeeping replaced the tolietries we clearly had no need of, but not the items we used up! Basically they gave us 3 more toothbrushes in addition to the 3 unused, but did not top up the cotton pads. It was all very clearly placed in the bathroom for them to observe. - Creepy horror movie vibes

Amenity was substantial. I'm glad that the drink bar was always available, and there were always petit sweets and small snacks. , ２４ White wine and bread, which are said to be free of charge for time, were empty and not replenished. The light meal in the morning was free, but only some kinds of latte powder sticks and mini cups of cereal, bean salad, potato salad, and macaroni salad were the reason for corona. It was quite poor at this time. It was good that there was a cartoon corner, a karaoke room, a hammock corner, a bedrock bath, a wet footbath, table tennis, billiards, and darts below, and it was not crowded. I thought it was a great service to be able to use before and after check-in out. It was a pity that the darts stand was offline, the position was not properly installed, and there were numbers that were broken and did not detect.

外出自粛制限が終わった後も外出を控えていたので、Go Toトラベルキャンペーンが始まってから、ホテルのステイケーションから始めてみようかなと泊まることを決めました。チェックインから、感染症対策がきちんとされていて、安心して泊まることができました。お部屋はラグジュアリー・ダブル・ルームにしたので、バスルームは光は射しませんが久しぶりに泡風呂で、ゆったりと穏やかな時間を過ごせました。 アフタヌーンティーは平日は休業中だった為、ベーカリー&ケーキ『サント・ノーレ』でモンブランとプリンを購入し、お部屋のシーティングエリアでいただきました。カトラリー はレセプションに電話する仕組みになっていました。プリンと伝え忘れてしまい、結局スプーンは1階の店舗まで戻って簡易的なものをいただくことになりましたがスタッフの方々の対応は丁寧で好感が持てました。特にモンブランはラム酒が効いていて美味しかったです。次は、違う部屋にも泊まってみたいです。

The room is clean and tidy, with a large area and comprehensive supporting facilities. The most important thing is that the sea view is very beautiful! The attitude of the staff is very good and patient. I called the front desk without a charger and it was delivered to the room immediately.

Great hotel! Airport transfer was very easy to find and staff was very courteous. I arrived at 10 pm to the hotel. The breakfast was really good love the Japanese food selection. Used the gym as well. I used the shuttle service to come back to the airport, they were really punctual. Was able to check out one hour later after joining the Hilton rewards I would recommend this hotel to anyone!