Top 10 Sans Rival Hotels

The only word i can describe is that it is spectacular. The buffet breakfast was one of the best i have ever seen. So much variety. The room is clean and big. However, the carpet along the corridor kinda smells moist/ musty smell. Other than that, i really have nothing to pick on. Everyone is so helpful and kind. I had a fall and wanted somthing to help me clean my wound. The front desk sent up a nurse to make sure i am alright. There is always someone greeting you at every point of the hotel, so welcoming. Definitely will come back here again.

Its was an anniversary trip, and had been waiting for long time due to staff were checking the anniversary setup of the room, and ended it up give me the room, but there is nothing different from normal room. I called and asked whats the arrangement, they said to call me back but they still didnt do anything. It was ok to me, but not made me waiting so long by saying its arranged. Hair dryer is broken, coral are mostly dead but still a lot fish. Other than that, everything is great!

My wife, son, and I went there for my birthday. We wanted to try a new resort in Cebu. Wow were we overwhelmed and surprised. The Sheraton staff treated us with kindness and as if we had been there multiple times. Every single staff member greeted us. From the housekeeping to the guards at both entrances. They even took my son by the hand and kept him entertained while we were checking in. They gave him popcorn. I was also shocked at the one restaurant when they sang happy birthday and gave me a wonderfully delightful cake. It was so smooth and silky. The food was also perfect and tender. The sauce for the fries was very creamy and tasty. For the first time in the almost twelve years in Cebu, even having been to numerous Cebuano resorts including Shangri-la everything was 100 percent perfect. The wifi was strong and no lag, the food was perfect, parking perfect, staff were perfect, beach and pool were clean and perfect. We even go to feed the fish as well which the guard at the water activities area gave us. I mean it was all around perfect for the first time here in Cebu. At Breakfast they even gave me a thank you cake for staying there. I couldn't believe it. It really felt homey and that warm feeling. For the money we spent it was 100 percent worth it. Oh by the way the atmosphere was perfect too. No loud people on cellphones everywhere talking or taking selfies and the like.

We booked the Cebu Suite, but when we arrived the hotel, they said my room is not available. The hotel said because the agency had late payment and the room is no longer available. Trip.com tried to help me but it took me an hour to settle the problem. Actually I am not satisfied because I contacted Trip.com before my trip to confirm the room again but they said the room is reserved for me. If they checked more carefully would make my trip more smooth. Luckily they helped me to settle the problem. During the stay, the room is a bit old, I want more blankets and towels for my kids but they didn’t provide. The waterpark is good, the breakfast is okay, the staff are nice. My kids enjoy the trip.

A 5 star experience indeed. The resort was very well maintained despite the pandemic. Mactan isn't known for its beautiful beaches, but this resort managed to make it look so beautiful. Service was also great, people were kind and friendly. We didn't really explore everything since we enjoyed staying at one point. Food wasn't that great tho, there's nothing special about it. Hope they can improve on that.

The location of the hotel provides a good view of the beach. More so, the hotel room is very clean and the staff are very accommodating. There some restaurants within the hotel and the foods are very good. The downside for the location is that no convenience store nearby but the overall experience was fantastic. Will definitely book here again this month or Dec.

The hotel is really good, with a perfect location and good amenities.. If I come back to Cebu, for sure I would stay at Seda Ayala hotel. The breakfast is really good and the service is excellent.