Top 10 Sol de Luna Hotels

I booked a room, dinner, valet parking, and a spa treatment as a gift for a friend. She really enjoyed the hotel. She loved her massage at the spa, and she said dinner at Whiskey & Rye was good. I’m glad she enjoyed her stay so I definitely feel like it was worth it, but this is my first time dealing with a luxury hotel and I’m a bit surprised that everything seemed so difficult. For starters, I booked the room online. I called to confirm I’d done so correctly because it was a gift and I didn’t want any problems. Initially, I was told the room needed to be in my name and that my friend could be listed as an extra person in the room. I was told that the manager would email me a credit card authorization form and that I’d need to fill it out and fax it back by a certain date. I never received a form so I called back. I was told that the room needed to be in my friend’s name and that I’d be emailed the authorization and I could email it back when I filled it out. I got an authorization link but it wasn’t a form I was meant to fill out, it was just for prepayment but it was listed for $0. I called back again and asked to talk to a manager just to make sure there wouldn’t be any issues. He set me up with everything and said he’d email the authorization. It never came through so I had to call back. Eventually, I got the proper authorization link and prepaid. My friend had no issues with her stay. One thing I found annoying was that I prepaid for a 50-minute massage at the spa. I also paid for a $50 activity credit for dinner. I noticed I was overcharged and my friend said her card was charged as well despite the manager assuring me they just needed her card on file, that I’d be the only one with charges for the accommodations, taxes, and incidentals. Again, I had to call several times and ended up never being able to speak to who I needed to. I emailed corporate and I got connected to who I needed to, but it’s a process and each email reply takes 24-48 hours. I was told that the massage actually costs $50 more than the credit I’d paid for, which seems misleading. I’m not sure why they wouldn’t attach a monetary value to the spa credit instead of advertising it as a fully paid 50 minute massage. Because of that, the credit I’d purchased to cover dinner was applied to the spa treatment, which meant I’d paid $52 for dinner out of incidentals. It’s not a huge issue, but it just feels misleading. The charge on my friend’s card also fell off and I was told that someone should’ve explained she’d have a hold placed on that card in the event of damages. No one did, and I would’ve paid more toward the room and incidentals initially if I’d known that. I’m really glad my friend enjoyed her stay but I don’t know if I’d feel inclined to book here again in the future. The added packages seem more like a headache than just paying for stuff outright. Overall, I wish things were communicated more clearly because it was a confusing process and not something I re

The room is very good, classical style, it is very convenient to go shopping.

This was a Stockyards weekend for a friend’s birthday. It started at checkin getting the 3 couples all checked in with separate 1 night reservations over 2 nights. Brechelle Larkins at the Front Desk handled it with ease, a lot of enthusiasm, professionalism, and serious empathy toward our large group. I am just getting back into business travel and Marriott seems to have kept or built a great team at this property. Brechelle was so friendly and full of energy as she saw us over the two days as we went in and out of the lobby numerous times. She still remembered my name, think how that makes your guests feel! We had great rooms, new and clean, with cool views. The Atico Roof Top Bar had great food and drinks, staff was friendly, helpful, and efficient. The pool was fun one afternoon with a lot of fun tourists in town. Breakfast was really fresh, the lobby bar bartender dealt with us a lot and she was always friendly. Overall we’ll be back a couple more times this year as The Stockyards is a fun staycation in DFW.

This property was a great surprise and excellent discovery. I travel for business on a regular basis and have seen it all (from bad to worse). This property is EXCELLENT. The entire staff is offering stellar customer service, the entire property is clean (room, bathrooms, front desk, lounge, eating area). Every member of staff was helpful and went above and beyond to make the stay a great experience. There was 25+ of us for a conference room event and I only have positive things to say about the property and staff. The hotel is conveniently located within walking distance to the historic stockyard district. The only thing that I did not anticipate was valet parking - there seems to be a parking shortage in that area and I did not expect to have to use valet parking at the hotel and other local restaurants / bars. If you are not sure about where to stay in the area, simply book this property. It has everything you need, it is CLEAN, and customer service is excellent.

Wow! As the father of the bride for my first-born daughter & her fiancé we researched long & hard for a hotel that could handle our out of town guests to give them an authentic Texas experience. After evaluating different options we chose the Historic Sinclair Building Fort Worth from Marriott Autograph collection. Sinclair is a renovated office building that Sinclair Oil used to operate from and is just steps away from Sundance Square. Marriott has touches throughout the building that tributes its storied history. Sinclair has combined the authenticity of the past with cutting edge technology. The bathroom mirror had apps inside the mirror for the weather, news, & music etc. The bathroom also had lighting that could change colors and moods. The curtains could be closed with the touch of a button so you can fall in asleep in the absolutely amazingly comfortable bed. While all that was more than wonderful the real magic happened with the service- starting with sales leader Courtney Towson & GM Tammy Vallejo. They invited us to lunch to learn about our event and provided top notch solutions from putting gift bags in guest’s room, private check in line, and a complete staff of can-do attitudes. Courtney even came in on Saturday to check in on us. She opened up roof top bar for bride/groom first looks. After the wedding we came back to a bottle of wine and handwritten note of congratulations from Courtney. Magical day, Magical Property, Magical Location, Magical Service!!!

Breakfast buffet was good. Room was basic for $300/night. Stayed in better for less.. Front desk women were really kind at check-in.