Top 10 Su Hotels

Our stay at Sheraton started on the wrong foot although it might not have been the hotel’s fault. My Marriott Suite Night Award request was approved but when we arrived at the hotel we were told that suites were fully booked and they had no idea why my SNAs went through. So we stayed in a club room for the first night but were moved to the presidential suite on the second night and which was highly appreciated. The first room was an old generation Sheraton room: rough carpet, shower in tub, subpar soundproofing, toiletries were unbranded local stuff, also the bathroom door did not close properly and there was no lock. One positive was that the bed was unmistakably a Sheraton bed = comfortable. The presidential suite was equivalent to 4 normal rooms in terms of size according to the floor plan. It was still a fairly aging room but with the extra space it was very useful to us including our 18-month daughter who was very happy and could run around. Service was quite good during our stay with various staff members addressing us by name which is not that common at a hotel of Sheraton level which is not supposed to be considered luxury like Ritz Carlton or St.Regis. One manager was quite visible during our stay, she welcomed us at check-in, she was greeting guests in the restaurant for breakfast in the morning, same during happy hour in the lounge, and she also stopped by before our departure when we checked out. I also received an e-mail after our stay to inform us that they found one item in the room and asked if we wanted to send someone to pick it up. Most hotels don’t even bother with a “lost and found” service so kudos to Sheraton Asuncion. Regarding dining, happy hour in the lounge and breakfast in the restaurant were above average, and the in-room dining menu and prices were quite good relative to what we could find in the city including in the large shopping mall next door. I also noted that wifi was blazing fast at 350+ Mbps, one of the best I have seen anywhere in the world – not the kind of hotel where I would have guessed this to be the case. Overall this is not a new and modern hotel but when judging a hotel I always compare to the local competition. The other choices I noticed are an Aloft, an Ibis, a Holiday Inn Express, and a Crowne Plaza. Except for the latter I don’t think there are any other international hotel chains remotely close to the level of Sheraton and given the good service and dining, as Marriott Bonvoy Elite I would return to Sheraton.

Very good, I like this hotel very much. Feel feels like I am in a fairy tale world. I have my own castle. The waiter service is also very good. Great.

Excellent hotel, breakfast and swimming pools. A sadness that does not make a ”small investment, within the so much that he has already done”, in not putting ceilings on the cars, even if it is ”half shadow, because due to the very high temperatures, the guest's cars are many hours at the sun, And when you go up to them to walk to the midday or afternoon, they already have up to 60°, and the seats, the wheel, and all the vehicles with temperatures that really burn when touching them or feeling****. And don't talk about leaving something inside them (seats, bags), because they are lost immediately by their very high temperatures. At least ten or twenty of the cars that tech them, as several times, The hotel is the first hotel in its category, which I can't see protecting you from such an important capital from your guests. The hotel is a hotel that is very nice and very nice.

Great hotel, very cordial staff, very complete gift store (with even a messi signed shirt for the football fans), good breakfast and good restaurant overall. Only two things to keep in mind: since the hotel is not near the center of asuncion, if possible, rent a car if you are going to see the city as ubers will get expensive. Only downside to the hotel and more specifically the room: the TV was outdated and on the smaller side, but i still managed to watch sports and news with no worries

The hotel is located in the old town, with a lot of business around it, and convenient for dining.