Top 10 The Falls Hotels

The hotel is empty on a Sunday night, and I am here for business for three nights. They stuck me in Room 419, which has to be the absolute worst room in the whole property. I am platinum and will probably be titanium this year. Room 419 is less than six feet above several heating / cooling machines that whir like you are in a wind turbine. (I have a video of the horrible noise.) The headboard is against a draped window. (Picture below.) For an hour, I rolled around trying to sleep until I called to demand a new room. Room 419 has no business being a room and should be a storage closet. (And when I called, I had to use my cell phone because the phone wasn’t working.). The front desk knew what my night was going to look like. I last stayed at this hotel in February and had a lovely experience and spent a good chunk of money. After being less than helpful and offering me the “option” to move, the front desk clerk said she found another choice. She brought up a key. No apologies for putting me in this situation, just claims of ignorance. As she has me open the new room, she sheepishly tells me that it is an accessible room. You have got to be kidding me, I said. The only two rooms were that one and this one? Of course, there were lies about not knowing what was available when I checked in. (I checked in online at 3 pm.). Yes, in a completely vacant hotel, these are the only two rooms available of the kind that I had to book — through my job and corporate rate. For the unaware, platinum means an upgrade when available. Again, the hotel is obviously close to empty. Except for my neighbor who is blaring some action movie — but that is better than a wind turbine. I am in my pajamas (short shorts and a tank top) with no bra. My stuff is unpacked. I throw all of my stuff together, pissed that I was supposed to be asleep already for a stressful week ahead. Now I am wandering the halls with my alarm going off in four hours. Not Ritz-Carlton behavior. Absolutely unacceptable. If it weren’t midnight, I would be heading for the door. And remember — Room 419. This is why I started staying at Hyatt’s.

This is a beautiful hotel. Great service. Our room was amazing. The team at the hotel provided amazing service. We loved the large pool area, the cabana’s rented were tropical and were beautifully decorated. Loved this hotel and would recommend it!

Beautiful hotel!! Great location!! Thoughtful and kind staff!! From the moment we pulled up to valet to check out our interaction with staff was the most pleasant experience. I would definitely recommend this hotel for a girls weekend , a family trip & even a romantic getaway. Will definitely stay here again!!

From the valet to the rooftop pool everyone was kind and welcoming. Very service minded, going the extra mile to make the stay memorable. We were quickly checked in and had 2 delicious welcome Bellinis (definitely go for those)! We checked out the rooftop pool just as it was about to rain, but since we don’t see much rain in NV we decided to post up in the cabana and watch the storm roll in! It sure rolled in, but Abel offered us towels and a menu! We ordered 2 drinks and 2 appetizers that were delivered quickly and most importantly tasted delicious! Abel was so kind and so nice while we waited out the storm! We definitely would recommend checking it out, rain or shine!

I would like to use it if I have the opportunity. The hotel restaurant is very delicious. The staff were smiling and helpful. Good access to downtown.

This is our first visit since their extensive renovation, during which they were closed for a year plus. The Mayfair is just a one-of-kind iconic space. The interior atrium is full of tropical plants and fountains on multiple levels surrounded by brightly colored Spanish tiles. The Spanish influenced architecture reflects the heritage of many in South Florida. The room was perfect with a small balcony overlooking the exterior facade which is essentially a living fence, alive with tropical flowers and climbing bouganvillea. The rooms were spacious and comfortable and the staff was friendly and welcoming. The rooftop pool with covered, cabanas , lounge chairs and an outdoor fireplace was the perfect spot to enjoy a tropical drink after a long flight. Excellent service. Will be back.

Lovely hotel with a great Latin bar and nice outdoor pool! Will come again!! It is close to the airport and nice restaurants. The room was clean and fresh, staff were friendly and helpful.

This a nice, modern Marriott brand. Stay at a lot of Marriott hotels but this is the first AC. I like it!! Very clean and well appointed. The gym wasn't huge, but equipment was new. 15 minutes from the airport. The breakfast was fresh, tasted great and the service from Lily was outstanding! She is very kind and attentive. Highly recommend!

Everything perfect, the hotel is very nice, the rooms are very spacious. It is located in the center of Coral Talks and with all the services around. The staff is very attentive. 100% recommendable