Top 10 The Lake District Hotels

Very clean room and had a fun stay

Stayed Monday-Friday. Was concerned upon checking in to discover we were staying right off the lobby next to the fitness center. That proved to not be an issue at all. Room recently remodeled: spacious, comfortable, functional, clean. Exactly what we needed for a 5 day stay. Great location: tucked off the main road near Shelby Farms Park but no more than 20 minutes from all the main attraction of Memphis. Had to ask a few questions and the front desk agent was extremely kind. The only reasons for 4 instead of 5 is 1) the pool was closed “until further notice” for renovations but saw none even in progress and 2) the breakfast was pretty awful and just got worse as the week went on. Very limited selection and all heavy food (biscuits, cinnamon rolls, bagels, ect). However just went over to the Kroger and got cereal and bread so no big deal.

I was very pleased with my stay at the Hampton Inn & Suites in Germantown! The hotel is part of a beautiful mixed-use development that offers retail and restaurants. The Hampton Inn is a superbly-appointed hotel with an exceptionally high level of cleanliness, and offers each guest a delicious complimentary breakfast. This is the very best hotel in East Memphis and Germantown!!

We checked into this property with my wife and two children ages 1 and 3 because our power was out at our house due to an ice storm. Upon arrival, I was told that the room that I booked wasn't available and that I would have to move to another room. After inquiring as to why, the room that I had booked was suddenly available. The real issues, however, occurred the next day. I stopped by the front desk to ask if it would be possible for me to check to see if my power was turned back on and then let them know if I needed to extend my stay. I was told by the manager, Gemarion Nolan, that it would be fine as long as I let them know by noon. I returned at 10am and told the front desk that I wanted to extend my stay. I was told by the front desk clerk that I would not be able to do that. She told me that if I wanted to stay I would have to move to a smaller room. I asked to speak to the manager and she went to get him. After waiting for 20 minutes he finally came to desk and told me that they had sold my room to the ”government” and that I wouldn't be able to stay in my room. I reminded him what he said only an hour before and he told me there was nothing he could do because it was a live reservation system. Mind you, only the day before he told me that I could have the room that I reserved and I had to push to get my reservation. After leaving, the front desk, I found that both elevators were broken and I then had to carry my family's luggage down 4 flights of stairs.