Top 10 The Old Crown Hotels

Spent two nights 21/22Dec my family were all staying here for a wedding nearby, the room No10 stayed in, was warm, very clean and a great comfortable bed, but it was the staff that made this visit so special. Clare on reception who was so welcoming and even carried our luggage up two flights of stairs. Emma who waited on our table at breakfast and seemed quite honestly to do everything and anything you needed to make your stay special, lovely girl. Our fabulous North Carolina waitress, who service was second to none. Henry our barman whom we kept very busy 😂 such a gentleman. The ladies who cleaned the rooms were also so lovely. In all I can’t remember the last time I stayed in a hotel that was so welcoming, warm and cared about its guests as much as these guys. Congratulations and Merry Christmas 🎄

The transportation here is indeed convenient and the environment is good. It is convenient to the surrounding locations. I will choose to stay here next time. The breakfast is also rich and very good.

This is the best hotel in Colchester with high world class standards and hospitality. It delivers a great unique experience for one to remember for a lifetime. And its highlights are the Restaurant,Bar, Lounge and Terrace for dining. If one would like to treat themselves please don't miss this wonderful Hotel🥰

Great hotel with a lot of history to it, and as such a very nice place to stay at. Friendly and approachable staff. Unfortunately, I had booked two rooms without adequate facilities; one room did not have hot water and the other had a malfunctioning shower. Could have been bad luck, and I suspect the hotel management to be able to fix this issue.

Have visited the blue anchor a couple of times now and have not stopped raving about it to friends and family etc. who have also visited from my amazing reviews. Lovely food, great staff, so we thought. I called on 22 November 2023, and can see from my call log that I have a 5 minute phone call with them. I double checked I could use my Tastecard whilst booking my next visit on 5 December 2023, I triple checked as there was 6 of us coming and money is tight at the moment. The young man on the phone reassured me that I will be able to use my tastecard, he even took my tastecard number down as I read it out. Fast forward to 5 December 2023, we have a lovely meal, all have a starter main and dessert as we had been promised the 2 for 1 deal with the tastecard. Go to pay, and they tell me that the tastecard is not applicable. I cannot tell you how upset I was. It was embarrassing. I could not afford to pay for this whole meal when I had been promised the deal. The manager was rude, did not apologise for any miscommunication etc. when it was his staff telling me that we would get the deal. He explained that it said on the tastecard app “Not applicable in December” but when ringing up and TRIPLE checking with YOUR staff member, they reassured me it would. They then were assuming that I was lying about giving my tastecard number? The most awful customer service I think I have come across. To think I was recommending the pub to so many people, I am truly gutted and so upset that what was meant to be a lovely family meal turned into nothing but stress due to the cost of it. Will now be telling those friends and family not to return. Appalled by the customer service at this place.

We chose this hotel from an experience voucher we had bought for us, and I can say we chose a lovely friendly one. Parking was free to start with as we booked in at reception. The lady was very kind & changed without asking our room because of mobility issues with my husband. The Manager Ricardo offered to take us to town too. I must say our annex was super comfy warm and very cosy. We paid extra for breakfast which I must say I enjoyed my Salmon & Scrambled egg perfectly cooked by Daniel & my husbands full English both morning’s. We used the bar the 2nd night & were welcomed very much so by Maddison exchanging tails of our Zoo visit that day with hers & her children. I great place to stay in this beautiful Tudor hotel