Top 10 The Rutland Arms Hotels

We can’t recommend this hotel highly enough. Situated right at the centre of historic Bakewell, it makes a great base for exploring Chatsworth, Haddon etc. The front of house service is second to none. The owner bent backwards to engage with our little boy and make him/us feel welcome. Our room was enormous and the bed super comfy. There is paid parking just across the road. We booked dinner elsewhere and the food was abysmal. We arrived back at the hotel and even though the kitchen was due to close, the owner and chef kindly whipped up something for us to eat. Customer care really sits at the heart of this hotel. We’re only sorry we only booked to stay one night. We’ll absolutely book again next time we’re in the area

Very nice old hotel Worth staying

We have had some wonderful times at this place but recently, the stories local and on media streams aren’t great. However, we decided to visit this place as we had received some vouchers through our door (we are very local) and thought only right that we should try again. Big Mistake! We arrived at 7pm and ordered our mains, mine was a salad with added hallourmi cheese and cauliflower buffalo wings. After a short while the waitress came back to tell me they had no salad. I chose gammon instead. When our meals came all seemed ok until the waitress brought some buffalo wings to the table, I told her they were part of the salad meal as their add ons, so we didn’t want them. The waitress didn’t like this so my husband said he would have them as the were only a pound or so. After this two of the party ordered dessert, and I ordered a cup of tea, the time was 8.15pm. A little later, the two who had puddings asked if they could order coffee, and I asked if they could hurry my tea along too, as I hadn’t received it yet. The waitress said yes, no problem, the time was now 8.50 Within a few minutes a woman who was running the bar, shouted, I’m not doing any more hot drinks! The waitress came back to offer us instant coffee, which we declined as we live over the road and can do that at home. I reminded the waitress to remove the tea off the bill as I hadn’t had it. She brought the bill to our table with the tea still on it and buffalo wings at £5.75!!! I explained to her that this was incorrectly priced to which she replied that it was charged as a starter. I asked her to show me where they were as a starter, she couldn’t as they weren’t listed as a starter I pointed to where the price was and she got all Mardy saying ok, ok I will take them off!! Dont get me wrong, I didn’t ask to remove them, just wanted the correct price. Anyway we came away feeling yet again disappointed by this place. The staff here, let the place down, the food was actually nice, but the service from the staff is very very poor. I’d rather walk into the peak village and enjoy the new chatsworth kitchen!