La Route De La Baie, St Brelade, Jersey, United Kingdom
"We stayed in the Bay Suite and our kids stayed in one of the sea view rooms on the top floor. The Bay Suite (on the first floor) is a decent size with plenty of space in the lounge area for four to sit. The balcony is also sizeable with seating and loungers and views across the bay. The decor is appealing and there were two TVs. Unfortunately, the room was let down by a lack of attention to detail. For example, the heated towel rail wasn’t working, there was no remote control for the TV in the bedroom (so we couldn’t use it) and one of the UHT milks had gone off. The bar service was good. They made a delicious Singapore Sling. The meals at this hotel were adequate. The service at dinner seemed a little old fashioned (but quick and friendly). Breakfast was a buffet. Again, OK, but I’ve had better. The orange juice was good, so too were the pastries, but the scrambled eggs were unappealing. We were not offered alternatives like kippers etc. We enjoyed using the tennis court which was well maintained. The health club is run by a separate company which caused some confusion. When we booked we asked if we could book a time to swim, but was told this wasn’t necessary. When we got to the health club we were told that a booking was essential. We were permitted to swim at the time, but there were no time slots available for when we wanted to swim the next day (due to a ladies swimming session and bookings by other guests). We managed to book a time to swim for after check out, but even then they lost the details and said there wasn’t a booking in our name. Not a bad hotel, but minor niggles let it down. "
"My wife and I booked into the hotel for Valentine's Night, our first stay at the property. On arrival, we were shown to a great double room with views over the St Brealade's Bay. Very comfortable and great bed. On walk down to the restaurant, we stopped at the bar for a free cocktail (two options and soft drinks available) Having sat in the great bar area we walked through to our table, where we could choose our place and settled into the table d'hote menu was served. On the table were also some macaroons and chocolates. Service was very efficient and retiring to the reading room after was a pleasure. Breakfast was served at the same table, and was of a great standard and choice. No rush to vacate, the car was easily loaded and we than were able to continue in the public areas to finish our stay. Overall, a great experience with fine added touches."
"Everything and everbody was utterly delightful. From the minute we first stepped into the Reception, to second we left - truly wonderful! The staff were all really pleasant, friendly, polite and helpful, the room and general decor was comfortable, smart and clean. The food, oh - the food was rally delicious, wth a different menu every day, and superb choices each time. The grounds, had it been summer, I'm would have been a treat to lounge around in. I didn't make use of the spa and leisure facilities, but my wife did and was impressed. Enough - just go and see for yourself!"