Top 10 The Village Inn Hotels

I always title my reviews “THE GOOD BAD AND THE UGLY” as all three have a meaning read my previous reviews. To stat I rate our experience very good all but a nasty experience I will go onto later? THE GOOD Good size bedroom large king bed (two singles pushed together)lovey soft sheets comfortable pillow’s,super raindrop shower. Large good buffet style breakfast fruit JUICE great coffee. THE BAD Drinks expensive £11.00 for two beers 👎Dinner expensive partners food cold people receiving food before us ordering after us👎Luckily we had a £50.00 dinner credit which was needed 👍 You have a small motion sensor light in the toilet so when you move it switches on but this seemed to come on regularly during the night which was irritating😡without any motion? THE UGLY Now this is where it gets serious☝️ I had a nasty accident in which I cut my finger badly in a drill hole cut into my bedside drawer? The photo’s show the poor design on the bedside drawer front in which you have to push your finger into a neatly cut hole to pull out the drawer how bizarre? On doing this the drawer stuck and I badly cut my finger on the sharp drill hole edge☝️ This was reported to the duty manager and noted in the accident report book and I have reported this to the customer relations department in which I await a reply. Moving on from this I would go back to Village hotels using a Buy A Gift voucher which makes it a good deal but WARNING be careful where you stick your finger☝️

The hotel is very historical and very old. Sitting in the banquet hall, ordering a glass of brandy and listening to classical music is very sensational. Stayed in the Elizabeth Suite, in the three-story attic, it was not as good as I thought. There are a few wood piles in the middle of the room, it feels weird! Both the entrance and exit of the bathroom had to bow and the door was short. The key is that there is no elevator, you need to move your luggage to climb the building! The stairs are very narrow, or the ones that turn in circles. The steps are stones that are polished. Although the front desk lady asked me at CHECK IN, do I need to carry the baggage for you? But I feel that I am still not used to trouble them. The breakfast is very good, there are many types, and you can order some meals. In short, I feel that the price is not high, which is the lower ranking of the hotel in this hotel.

Wonderful hotel great to stay and rooms are brilliant. Would happy be back again . The spa and leisure at this hotel are brilliant.

Stayed for three nights at Filton. We found the reception service very good when we arrived and service generally was excellent. Our room was comfortable and clean and well appointed, with an iron, ironing board, hairdryer and tea and coffee. The air conditioning was easily controllable and the window opened slightly for fresh air. Despite what some previous reviews have said, the complementary breakfast was really very good. Quality sausages, bacon etc with ( for a hotel) good scrambled eggs. Tea and coffee on tap, juices,cereals and a choice of breads, also waffles. Good to see gluten free bread available. There were plenty of fruits and yogurt available . The staff also worked hard at keeping all items topped up. The reason I have given four stars is because the hotel is very poorly signposted we had a nightmare trying to find it in the dark and pouring rain. Apart from this we had a great stay, good to see a hotel being run well, by hard working staff in difficult times for the industry, with recruitment etc. Top Marks!

After watching the hot air balloon from Bristol, I found this resort on the way to Cardiff. The room and breakfast are great! The price of the hotel can live in such a five-star hotel really worth it! The only dissatisfaction is that it takes 15 pounds a night to park overnight.

The staff at the hotel were all very nice. The food was excellent. I encountered the best bed for the first time in a long time and had a good rest. The surroundings are very convenient.

It happened that I went to find friends during the Spring Festival and stayed in this motel. This is the first time I live in a motel, it feels great and convenient, there is free parking, the decoration is also very new, and the service industry is very good. The American restaurant downstairs is also delicious.

We returned to Berwick the second year in a row for afternoon tea for my mother’s birthday as we had such a nice time last year. It didn’t disappoint - delicious sandwiches with lovely thick slices of salmon and beef, and the cakes/desserts were equally delicious and varied. We had 3 generations in our group of 10 so the atmospheric wooden panelled lounge was perfect to accommodate (and contain!) young and old. The late afternoon sun gave the perfect setting for a mooch around the beautiful gardens to finish it off. As per last year, all of the staff we encountered went out of their way to be friendly and helpful - I was very impressed and it was the “icing on the cake”. Worth mentioning also that we had a combination of fussy child eaters and gluten free which we had informed the staff about beforehand and they couldn’t have been more accommodating making little tweaks so everyone could enjoy the food.

Comfy well cleaned room and bathroom. Lacks a fridge which would have been welcome. Decent gym and the swimming pool is a great way to stay active away from home. Staff all good and seem well trained and personable Restaurant is poor for choice, quality and expensive- just parted with nearly £6 for a pint followed by £17 for a risotto which had nearly zero flavour served so fast it must’ve been microwaved. Breakfasts are good with decent hot and cold choice