Top 10 Vassallo Park Hotels

An absolute shambles! We looked on booking.com where the prive was $254 plus tax so we drive over to meet the owner ken he told us we couldnt check in until 2pm as the toom was being cleaned and gavr us a sheet of nearby restaurants as there is no food whats so ever rhe resraurant Only opens on a friday and saturday so we drove for 20 minutes to one of the restaurants blue moon which was amazing, we went to a supermarket to get drinks and snacks in case we got hungry, when we arrived back there were confused guests looking for staff we waited 30 minutes before a guy arrived called ceasir who was a lovely man but he explained he was the only member if staff in the hotel which beings as there were children a pool and many guests is a dangerous situation we asked about checking in to be told it was now $399 plus tax taking into account the spa is closed there wasnt a restaurant no bar and no staff it was a ridiculous price we mentioned the earlier rate to be told that he would called ken who he said was the manager, Ken arrived 20 minutes later he told us he was the owner and was extremely rude and threw us out of the hotel! I have travelled the world and never experienced anything like this, the hotel is a health hazzard with no life guard for children no staff if there was a fire or accident the guy ceasor told us he had to try and do everything as he was a one man band! The hotel needs closing down until they can afford to run it efficiently

This hotel was a fantastic stay. Close to the volleyball tournament. Clean rooms and nice staff! The hotel has a nice indoor pool and fitness area. Very comfortable beds and very clean bathroom. Had a nice free breakfast and will 100 percent stay there again!

We' e been staying at this hotel every time when we are in Rockland. Unfortunately, we will never stay again because of the fron desk representative Emilie. She did not provide a good service to our families. 4 families who checked in and are all elite members. I asked if we could use the breakfast area for dinner and she did not respond. I told her we will clean the area, again she did not respond and made a face. Finally, i asked for the manager, Desmon who came pit right away. He allowed us to use the breakfast area. Desmon was very accommodating. Unfortunately, we will never stay at this hotel again because of the front desk representative Emilie. Not very welcoming and not smiling. You could tell she has a bad attitude.

Great view of the Cuomo bridge. Probably the nicest hotel in the area with a modern lofty feel. I can't say anything bad but it is expensive for what it is. They do give you a voucher to charge your electric car.

The service was excellent, clean rooms, nice hot breakfast 🍳 comfortable and formidable location

Its quieter than I expected even though is by a major highway. Rooms are clean and they serve breakfast. Fitness room is a lot to be desired. They do serve breakfast at 6 am so that is helpful. Not the worst hotel, I've stayed at.

Breakfast is not very good. The location is ok, two beds can accommodate four people. It is a motel.

The experience was not a Hilton one. We were checking in on the 9th of July to celebrate our 30th wedding anniversary. Our kids had arranged a party at Stonypoint, NY and was the nearest hotel for our stay for the night. I am a Gold member with Hilton and as such called the hotel on the 8th and requested for a upgrade( if available) for my booking on the 9th of July. The lady at the reception said that the upgrade was available but was for money and that she did not care if I was a gold member. I requested her to connect me to the general reservations as she seemed to be unaware of the Gold member benefits. The gentleman I spoke to at the general reservation was kind and said that he would call the hotel to see if they had an upgrade room. He came back to me and said nothing was available ( which was a surprise). We checked in on the afternoon of the 9th. The room TV and the Coffee maker were not working. I called for a change. It took them more than a hour to get this done. In the while that we were waiting for this to happen, I realized we did not have tea bags in our room. I called the reception and asked if I could get 2 black tea bags. I was told that she would check and call me back if they had black tea bags. She never reverted back. I called her again after a hour and she stated that they did not have any. On questioning as to what tea they serve at breakfast in the morning, she asked me to wait and that she would find out. She came back on the phone after 5 minutes and told me that she had the tea bags but I need to come down and pick it up and there was no one to drop it to my room. This could not be Hilton Garden Inn...... I told her that I was waiting for the TV guy to come back and that I will wait here in the room. She never sent the tea back till the 10th morning and that too when I called and asked for them again. It appeared the room was not ready for occupancy as it was dirty and had hair in the bathroom. The room air conditioner was making so much noise( I have a recording of the same) that I could not sleep. I informed the evening receptionist and requested if we could be moved to another room or have this cleaned. He said the hotel was fully booked and that he could not do anything. He said the Manager would speak to me in the morning. Nobody cared to address this even the next morning. I am yet to understand why I paid so much for my stay. I anticipate better results from Hilton properties. This is not how a prestigious brand of hotels treats its guests. I am extremely unhappy and feel let down that I chose this hotel for my Wedding Anniversary.

The only Hilton or Marriott option between White Plains and Danbury. Great location off the Saw Mill. Yes, it's a renovated Holiday Inn so it's not brand new, but the service was great, the rooms were well appointed, WIFI worked perfectly and parking was ample and easy. Lots of outdoor seating to eat or sit by the pool and fast elevator. Two minute drive to the village of Mt. Kisco, but I was tired and ate at the hotel and my dinner (a burger with sweet potato fries) was REALLY good. If visiting or doing business in this part of Westchester County, I see no downside. The hotel is underrated.