Top 10 Winks Hotels

We had the most amazing stay in late July. We booked a stay as our first stay before our birthday trip to Banff to explore Calgary. We used points the redeem for a night. Upon some email exchanges prior to the stay, I was given the option to pay to upgrade to club level which offers lounge access with breakfast and evening refreshments. Pam Doulson and Ava at the front desk are very sweet and kind. After learning it is for a birthday celebration, they kindly sent up a surprise birthday treat along with a nice upgrade to a 2 bedroom suite which is perfect for our party with 3 adults and 1 kid. The room is spotless and roomy with 2 washrooms and 3 tvs. Instead of exploring the city, we ended up just enjoying the hotel and spending time at the pool with the most amazing water slide according to the kids! The quality of the breakfast is fantastic and the club has a beautiful patio for pictures and relaxation. In conclusion, it is the best stay we had in recent years. So good that we are coming back again before leaving Calgary. Thank you Pam and Ava for making the stay so special and enjoyable for our 3 generations. We have stayed in higher end hotel like Shangrila/Fairmont in recent years but I would say I got the most responsive and friendly service here. I’d rather stay here than there. P.S. - the only think you should watch out for (if u have kids) is the glass door… my son was so excited that he ran into the glass and had a bump on his forehead…. I guess it shows how spotlessly clean the hotel is! 🤣

Due to the time difference, I chose to stay at the airport for one night and then drove the long-distance bus home the next day. I was upgraded to the marriot side. It was very convenient. I was in the terminal building and walked directly to check in after I took my luggage. You can see the airplane taxiway outside the window, a very good accommodation experience!

The hotel is in the Calgary Airport terminal. The rooms are large and comfortable. The protection is still in place during the epidemic. There are disinfection wipes and the like. There is a convenience store in the airport downstairs. Although it is in the terminal building, there is no aircraft noise, and it is generally good.

房間很大，因為訂的是較大的房，有小陽台，附近都是餐廳跟酒吧，晚上有點吵，櫃台人員是一位香港剛剛移民過來的小哥哥，人非常好，幫我們搬行李，拿了三盆冰塊放在我們車上的冰桶裡，飯店門面在鋪水泥，大門口灰塵很多，外觀看起來跟照片一點都不像，開車到門口時我還懷疑是不是找錯飯店了。

Hotel guests should take priories over walk-in guests on special occasions like New Year’s Eve. If advance reservation is required, the guests should be informed during their check in. Excellent location for fireworks. Heat up glass for Cognac could use glass than a cup.

The hotel location is very good, the front desk is warmly welcomed, and the staff is attentive. The next time you have a chance, you will definitely choose this one. On the morning of the last day of my stay, I also met HNA ’s handsome guy and crush

Show that you care! The hotel is new, beautiful and well located. The breakfast room is impressive with its size, tall ceilings, views and terrace. The breakfast itself is great with its variety, including waffles and a delicious South Asian(?) vegetable stew each day. The suites are large and well equipped, and the bed comfortable. Now if only the staff could treat customers a bit better. We paid $30 for underground parking, which was important to us because we got an upgraded rental car and were liable for it. On the second day, the garage was completely full, with more cars entering the garage - thanks to a broken capacity indicator that permanently shows 208 spaces. Staff basically blamed it on the fact that the garage is a private facility unrelated to the hotel. They sent us to two nearby surface lots. One was only available till 8:00 at a cost of $22.52. The second one was a dirt field. 1. I don’t care whose lot it is. You sold me access to it at an extortionate price and did not mention any other options, implicitly endorsing it. 2. Don’t sell more spaces than you have, especially at that price. 3. Know and explain options. Don’t direct your customers to a lot that only sells space till 8:00 for over 3 times the price as the next lot. You are wasting my time. Then at 4:00 am, we were woken up by a loud motor noise coming from the fridge. We had to move it and unplug it (it’s a full size fridge, not a hotel fridge). The clerk’s reaction? “Sorry about that, I’ll tell maintenance.” We had one night parking taken off the bill. No consideration for the hassle both from the parking and the fridge. You can do better. Better policies, better communication and a bit more generosity. Overall, not a good experience.

The location is super. Next to Calgary Tower. Walking distance from shopping center. There are also many places to eat nearby. The hotel has valet parking, which is cheaper than parking in the parking lot. Although there are not many types of breakfast, they should have everything and taste good. The hotel staff were very friendly. There is a lot of space in the room, so I recommend it ~

The only drawback is that there is a fire station nearby, which can be very noisy from time to time. Others are more cost-effective than hotels of the same level. You must choose breakfast when staying in this hotel, which is convenient. Every breakfast is delicious and exquisite

Did not eat breakfast, but the lunch on the first floor restaurant was ok, the room was large, the double room seemed to allow four people, because the four of us opened two rooms, the front desk started to make a mistake and thought we were one Room, and then gave us four room cards, did not say nothing wrong, and later learned that it is two rooms. There is a small swimming pool on the first floor, and the environment is ok. The double beds in the double room are large, with a balcony, a coffee machine, and hygiene. You can see Calgary Tower when you go out. It takes about five or six minutes to walk.