Top 10 Woolwich Arsenal Hotels

The location of the hotel is convenient and the price is reasonable. The room is clean, the staff has a good service attitude, and free parking spaces are provided. There is a restaurant attached to the hotel. The food in the western restaurant is very delicious. You must try it.

very good! Not far from Waterloo! Great value for money compared to Canada! Facilities and equipment! Clean and stylish! The parking lot description is also clear

Stayed here for one night in a King Suite while in town for a wedding, and we can certainly see why this hotel has such a good rating on Trip Advisor. Value for dollar, it has the competition beat. Yes, there are newer properties with more frills in the area, but if you’re looking for a clean, quiet, and comfortable place to stay for a reasonable price - look no further. With friendly staff and all the amenities you really need, Kitchener Inn and Suites has you covered. Wouldn’t hesitate to book here again if we need to stay in the area in the future.

new facility, good service.

Really booked this hotel and arrived at the cheapest time. Anything is fine. I don't know if I can book next time

I feel very good hotel, just regret to stay in the middle of the night, check out in the morning, and I want to renew my subscription.

The location is in the center of the town. It is very convenient to eat, drink and drink nearby. There are fewer breakfast options and everything else is satisfactory.

I send a lot of time on the road, and the last thing I want to have to do is ask for the absolute basics. Upon checking in, we were assisted by a middle aged french speaking female. Difficult would describe the situation at best. Reservations were made through a third party company that handles all the reservations for our employees. Every car rental, flight and hotel stay has been flawless up until this particular hotel check-in. It was our fault that the information wasn’t in the system according to her. We called the rep that handles our bookings. He walked her through her system and explained all the info that was transferred to the hotel. Oooops. It was all in there the whole time. Not an apology or anything for wasting our time. Next- it was getting later in the evening, i left my room card key in the room- I needing a new room card, asked for one, received one, thanked her for the replacement. Silence... (your welcome?!?) Next day- call the hotel, explained the e room smelled like an animal had lived in there. The man whom took the call asked if I wanted to switch rooms, I declined as we were going to go to another hotel, at which point he offered to apply air freshener. Awesome. Came back to a fresh smelling room. Jumped in the shower, got all clean, only to get out and not find a single towel, facecloth or any other linen to dry myself with. Call the front desk. “We will be there shortly” shortly?!? Is that 5 minutes, 10 minutes, half an hour? Use the bed sheets to dry myself. Turned out 10 minutes is what it took to get towels to the third floor. Go to the front desk and ask “why aren’t there towels in my room?” To get a reply of “you should have told us” not a single sorry or apologetic bone in this poor excuse for customer service in her body. She’s in the wrong business. Or I’m in the wrong hotel. Never again. Sorry holiday inn Waterloo. You suck.