Guest User
October 22, 2023
First time visiting Sicily and the hotel reception/reservations for very nice in preparing my room for an early check-in and hotel/airport transfers. Unfortunately, after specifically asking for a quiet room, they gave me a nice room, but over a very loud bar that plays loud music until 12 in the morning. Being very tired my first day, unable to take a nap and the 3 nights, impossible to go to sleep before 12:30 in the morning making it difficult to get up at 6:30 am to go on excursions, too tired to really enjoy. The reception called the bar to lower the music and they just put it louder. There were only 4 people in the bar and they still played the music extremely loud. Another misinformation is reception specified that it would be about 20 minutes and €30 for a taxi each way to Catania, which wasn't the case. The morning transfer could take over an hour because of traffic and cost up to €70, so I spent a lot more money on taxis than expected. There was also a lot of mold on the shower doors, holes in the towels and marks on the walls/curtains. I didn't eat at the restaurant because I didn't really like the touristy menu and the restaurants up the street. 5 minute walk, were really good and less expensive (fresh fish, catch of the day). Overall nice hotel, but maybe for a night on the way to somewhere, not a long term stay in you need to go to Catania for excursions, most companies won't pick up at the hotel (didn't know that either). Parking is also an issue, reason for not renting a car. Otherwise, great time visiting Sicily!