Gringo Bill's Boutique Hotel Reviews

Honestly, very poorly managed. They have no drinking water available after hours, I almost died of thirst in the middle of the night because you can’t drink tap here. Nobody at the front desk, and the water fridge was locked!!!! No TP in rooms. Zero amenities available that were shown on website. It’s a RIP OFF! Clerk was unable to assist in simple advice like where the bus station is etc… Elevator broken and they put me in the very top floor. Would highly recommend staying elsewhere. Gringo bill, you should look out for your fellow gringos better.

Very rustic, no toilet paper, swimming pool and hot tube were out of order and it was sooo loud it was horrible and kept us all night before our hike to Machu Picchu , it was horrible ! I would never stand here again, it wasn’t even clean ! No hot water !

this is a very nice and cosy hotel in Aguas Calientes - very close to the mail square, rooms are big, beds are comfortable, location and the view from the balcony is very nice, bathroom is modern and functional, breakfast is very tasty and varied, staff at the reception very friendly and helpful.

The man at the check-in desk was extremely helpful! As soon as I arrived, he automatically notified me that my tour guide for the following day's events had called for me, calling him back so I could speak with him. I definitely appreciate that he remembered to do so. The property itself was unique, very cute! The breakfast area was very nice as well. Great location.. train station, shops, and restaurants were all within a short walking distance. Overall I'd stay here again!

This hotel was truly unique! We had a very clean room with a balcony. Breakfast was great and I loved the open air walkways. If you're going to Machu Picchu, definitely stay here!

Great hotel. Great staff. Great location. Spacious rooms and a good breakfast.

Lift was not working and doors are getting closed after 12 AM

Gringo Bills has a central location near the plaza and friendly staff. The property unfortunately is in poor shape. The elevator broken, no functioning pool/spa as advertised, loose electric wires in the bathroom and poorly fitted doors/windows resulting in 1000s of flying insects in the room. Thankfully we had only one night here and they allowed us to store our bags while we visited Machu Pichu.

I have mixed feelings about this place. And so a Mixed review. Check in was fine and fast. But there were apparently not Any rooms available despite having booked well in advance. So there was a choice between a room on a lower floor with no view or we had to climb 6 steep flights of stairs (no working elevator). Which was fine, I dodo t mind climbing the steps. The hotel was built against the steep mountain. Just had to stop and rest here and there due to altitude. The main reason I booked this hotel was because it had a dipping pool and jacuzzi tub outside surrounded by plants. The photos I saw looked beautiful! But no one advised me that neither were in working order. So much for an afternoon dip or an evening soak. Finally reached the top and into the room. It was mostly clean. Generally kind of had a hostel feel to it. At this point I was annoyed that I was paying so much. But the covered balcony was enjoyable in the evening with a bottle of wine and a semi-view or the mountains. There was a heater unit for when it got cold but no AC or fan for the heat. The bad part however, was the bathroom situation. The toilet and shower were separated by the bathroom sink and that is just fine so someone can have a shower while someone uses the toilet. BUT! Both enclosures for shower and toilet were open to the room at the top. So steam from the shower added to the humidity of the room and, well, the use of the toilet requires many courtesy flushes to reduce any odors coming into the rest of the room. I really enjoyed the high water pressure though. Good for the shower. Breakfast ended early (8:30) and was “meh”. The hotel is pretty in a rustic way. It really was pretty. Just weird and I felt I paid Wat too much.

The hotel is very conveniently placed just off the plaza and our balcony overlooked the plaza and has a great panoramic view. The room was comfortable and had everything we needed. The outstanding aspect of the hotel was the service we received from Carlos and Joe who were attentive to our every need. Carlos used his contacts to circumnavigate a fully booked day to Machu Pichu and provided us with our own personal guide. I can’t thank him enough for making our visit so memorable.

Gringo Bills served our purpose. We arrived in Agues Caliente a day prior to our hike to Machu Picchu. For one night the hotel met our need. The staff was friendly and personable during the stay. The room was clean. Based on reviews the hotel did not exactly match and was not what I expected. It is very very dated and needs a lot of updates. The remote was missing in our room and when attempted to ring front desk, the phone was not working properly. The front desk clerk was kind enough to meet me halfway because there are ALOT of steps. But that’s just Peru in general 😊. The rep informed us that none of the TV’s on our row were working :( disappointing but okay. We had a early time for the mountain. The tile in the bathroom gets very slippery so care is necessary when entering and exiting from the shower and room in general there is only one small rug in front of shower. The noise at night between tipsy tourist and someone filling the hot tub with energetic children in the center of the hotel is a bit disruptive but folks are vacationing so not hotels fault. Overall, if you are looking for a clean, very basic hotel room for a short stay this hotel will do. It is less than 2 min walk to buses to Machu Picchu and Hot Springs! The location cannot be beat hands down!

Not too friendly staff, swimming pool or whirlpool wasn’t working, no elevator working either ….

Dirty, damp, smell of humidity from the reception and into the room. We payed for a room with a mountain view, we got a view to the corridor. Our room was on the 5th floor, the elevator wasn’t working and the staff person who showed us to the room didn’t even offer help carrying the bags. No screens on windows. Bathroom window would not close, and was fully open when we came in, which made the room even more humid (it has been raining) and filled with mosquitoes. There were human hairs on the cloth on the nightstand. The shower wasn’t properly cleaned and there was even floss on the floor from some previous guest. And I haven’t even mentioned the worst part. When you take a shower, water seeps from under the tiles into the external bathroom flooding it. The shower hasn’t been properly sealed. Finally, internal acoustics ensure echo is magnified. Throughout the night you hear guests coming back in and doors being slammed. There are places in the hotel that seem to have a nice views. Breakfast is pretty good. Coffee was up to my standards. And the lady serving breakfast is very attentive. Owner makes some very inappropriate remarks.

Shower is not properly sealed, so you basically have a flooded bathroom once you finish taking a shower. Room is filled with mosquitoes, bathroom window was wide-open, no screen, and room and bathroom had insects all over the ceiling. Shower was not properly cleaned, there was floss on the floor from some previous guest. And, we were placed on the 5th floor, elevator not working, and the staff person did not even offer to help carry any bag. But if you like hotel rooms that smell damp like some abandoned warehouse, walking on a wet bathroom floor, being bitten by mosquitoes, finding hairs from who knows on the nightstand, and paying a disproportionate fee for what you are getting, then you might like the hotel.