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"This hotel is located on the 3rd floor of the building and has a very industrial design. Our room was high-ceilinged and spacious, and overall comfortable. However, the bathroom drainage was poor, with very serious leakage; it wouldn't dry even after a whole night. This would be much better if it could be improved. A hairdryer was not provided in the room, so please bring your own."

"Sunrise Alex Avenue Hotel truly stands out among Alexandria’s seaside hotels. From check-in to check-out, everything was smooth and welcoming. The balcony view over the Mediterranean was breathtaking, especially in the morning. The staff were exceptionally kind and attentive, always greeting guests with a smile. The breakfast and dining options were impressive, and the pool area was clean and relaxing. I highly recommend it to anyone looking for comfort, luxury, and great hospitality by the sea."

"The room itself was very spacious and airy, but there was one thing that was a bit disappointing about the check-in process. Despite arriving on time, the room hadn't been cleaned yet, so I had to wait about 30 minutes at the reception desk. When I finally got there, the floor was still wet, which bothered me. Also, there was no hair dryer in the room, but I asked the staff if I needed one, and they were happy to lend one to me, so I think it's a good idea to let them know in advance if you need one."

"Quiet yet central, the hotel feels very safe and is fully equipped. The breakfast is rich and varied, and the staff at the reception desk are very welcoming. The rooms are spacious and comfortable, though the soundproofing could be better; you can hear noise from the hallway and the football field at night. The front desk staff's efficiency could also be improved."

"I have stayed at Hilton Cairo Heliopolis many times, and I generally love Hilton properties wherever I go. I just checked out after a one-night stay at Hilton Corniche Alexandria. This stay was meant to help us decide which hotel to book for the remaining 13 nights of our trip. Unfortunately, Hilton Alexandria was not the right choice for us. The hotel itself is beautiful and meets the physical standards you’d expect from Hilton. However, the staff experience was the worst I’ve ever had at any Hilton property. Check-in was very slow, and no information was provided at all. We only discovered that the hotel had beach access by pure accident—after we had already checked out. At the buffet, service was extremely slow, with orders either missing or incorrect. Upon departure, I did what I always do: I called reception to confirm checkout and ensure there was no outstanding balance. I was clearly told everything was settled and that we were free to leave. After we had already left the hotel, a valet ran after me and my wife in the street and asked us to return because “they wanted to talk.” We were brought back only to be lectured by a reception employee (female, dark hair, glasses) about how I should have come to the desk despite already calling. There was no issue, no balance, and nothing to resolve—she simply lectured me and then let us go. This was unnecessary, unprofessional, and frankly insulting. She could have easily checked the room balance herself instead of calling us back in such a cheap and embarrassing way"

"On September 29, 2025, thanks to the warm and attentive service of the front desk staff, we found a satisfactory room. We slept comfortably, enjoyed a beautiful view of the beach, and had a unique and delicious breakfast. Did I ride in the same century-old elevator as Elvis Presley?"

"Everything is very good, this is not the first time I have stayed at this hotel"

"The room was clean and tidy, but the overall facilities were old and the room was small. As for the environment, since it is close to the sea, you can see the general situation and it is also close to Montazah Park."

"I want to say a huge thank you for providing the apartment. The hotel is running smoothly, the staff is friendly, and the sea is practically right next door. And the price is great. We were a group of friends, and we really enjoyed it. We're dreaming of returning for a longer stay."

"Hilton Alex Green Hotel differs from other hotels downtown in Alexandria by its super - convenient location that makes everything accessible. Special compliments to the housekeeping team as their professional attitude and performance in terms of the level of cleanliness and presentation brought to the room are excellent. Other staff are nice and polite all the time. Hilton Alex Green Hotel stands out with its super-convenient downtown location. The housekeeping team excels in professionalism, cleanliness, and room presentation. All staff are consistently polite. Note: Ginger restaurant service is somewhat slow."