Comfort Inn & Suites University South Reviews

Very good

The staff was very nice. When we arrived and our room did not have the suite with the tub so they gave us a discount to upgrade to the larger room. Breakfast was excellent both mornings.

The bed is relatively comfortable. The front desk can adjust the location of the room according to your needs. However, the toiletries are disposable in small bottles. The room will not be cleaned unless there is a need for room cleaning. The breakfast is self-service, which is a little simpler.

Staff was very nice and accommodating, particularly locating us on the 1st floor as my daughter just had eye surgery and would have had difficulty with stairs. Breakfast was great, very clean. Staff ensured all menu items were available, never running out.

Location is good, room was dirty and shower head was broken. Also had to move cable box to another outlet because the outlet it was plugged into was bad.

Awesome hotel. I've never seen such an immaculate hotel. The beds and pillows are great and breakfast has decent choices. Ive stayed here a few times and am booked to stay again this weekend. The location is perfect.

The receptionist was rude and charged me $25 taxes extra for coming 30 minutes early, even though the property was pretty empty

Conveniently located near Route 94 and about an hour drive from Detroit airport. About 10 minutes to downtown Ann Arbor. The facility is kept clean. The building gives the impression of being used for a long time, but it doesn't bother me much. Staff is friendly. Breakfast is eggs, sausage, bacon or corned beef. The flavor was good. Cereal, waffles you bake yourself, several kinds of bread, yogurt, fruit, etc. I didn't expect there to be anything, but I was satisfied with what there was. The shower is weak and the curtains don't close all the way, but it's enough if you just want to stay the night.

Highlights were the breakfast and cleanliness of the room and beds. Certain staff lacked hospitality. It seems to be an older property that has had minor upgrades. We were visiting family all day and just using it to sleep and shower. It served that purpose. It matched expectations for its price point.

Every time I’ve stayed at this property the hot tub is out of order. This is very inconvenient since it’s one of the reasons I choose a property. I feel this should be added to the site.

No maid service even after respected requests. Rude staff. Noisy, unsafe feeling.

The room was very clean and quiet .The bed and pillow was very comfortable. Breakfast was good. Everything is fine. Nothing to complain.

Extremely clean and quiet. I checked in at 1:30 and the front desk person was not friendly or welcoming at all. I had the same experience with her on my previous visit. A smile or greeting would go a long way.

The stay started off on the wrong foot because I had forgotten my wallet and the receptionist was adamant that I could not check in with out my ID. Luckily my wife was able to use her ID and check in with a new reservation. Plus I am wheelchair bound so we asked for a handicap room which she immediately fulfilled my request. After a good nights sleep I realized that the receptionist was 100% correct in denying me a room and I apologized to her for my behavior the previous day. Our stay was perfect and most comfortable and I would book here again.