Ukino Palmeiras Village - Family Resort

Everyone was so friendly! The hotel was very clean, laundry was washed and dried the same day (for a reasonable fee). The buffet was great quality and the restaurant was constantly cleaned ready for new diners. Juan is the best for activities, I highly recommend you seek him out for a laugh and great fun! Snack bar is great, drinks are great quality not watered down at all. The beach is amazing but an uphill walk back so not ideal for people with respiratory difficulties. Would highly recommend getting an Uber to the old town and taking a boat trip to see the dolphins and caves! I will definitely be returning, hopefully next summer! 10/10 from me!

Good points: Upon arrival the reception staff were very friendly and explained the whole process The room was lovely, clean & plenty of room for 4 of us (2 adults 2 kids) The food was always something different every night and they have a kids area which was useful. The snack bar was a particular favourite for our family with hotdogs, burgers & chips (which always go down well). There is a bar open somewhere from 10.30am to midnight. If you stay over 7 nights you get à la carte dinner included, this was a highlight of our stay and we absolutely loved it! From the food to the service 5* treatment! Bad points: If your not French you don't fit in, entertainment is on from 8pm for French. English kids have to wait til 9pm which was way to late for us. Entertainment in the day was French orientated. English are never asked to join. The food is luke warm at best. I had to microwave my omelette every morning (thank god for the microwave) We had to spend a lot of time in the lobby bar due to bad weather, however the line for drinks was always out the door as they only seemed to have one member of staff on (I found the staff in the lobby bar to be very rude) they clearly don't want to be here. Or are they are understaffed? Which leads them to treat people poorly The TV kept freezing also, my husband is a big football fan so if you are planning to watch football here i wouldn't reccomend it, when you ask about the TV you just get a shrug and they can't do anything. Overall it wasn't the worst holiday and we enjoyed it mainly. The kids loved the pool! The slides were fun & the arcade was good fun! However, we won't be coming back here. Mainly for the way we were treated in the lobby bar (a tall man with no hair & a beard especially) & the warmth of the food.

Stayed for a week in October Half Term with hubby and 7 year old son. Arrived around 9pm. Check in went really smoothly and we were encouraged to head for some dinner as the main restaurant was still open. We were given a room on the top (8th) floor. I personally don’t like heights and didn’t feel comfortable with my son leaning over the balcony so asked to be moved. Reception staff were really accommodating and moved us to a room down on the 3rd floor. The hotel has 2 main buffet restaurants and a couple of a la carte; one of which is included for a visit on the all inclusive basis. The food was always plentiful, hot and fresh. Lots of meat options (most nights there was a carvery), fish, fresh pizza, pastas, breads and salads. There were multiple dessert options and fruit and ice cream. Beer, wine and soft drinks are self serve in the restaurants. The Asian a la carte was delicious but felt rushed. Given it was a set menu (no choice for starter/dessert and around 3 main courses) the food was clearly pre prepared and each course arrived very quickly with minimum time between to digest/relax. I’d also note that there is no separate children’s menu (not an issue for us but if you have fussy kids you might want to reconsider). The hotel could do with a snack bar for things like burgers, pizza etc so that you don’t have to have a proper sit down meal during the day but that’s just personal preference. There is another restaurant (nibbles) which is open when the main restaurants aren’t (so essentially you can get food 24 hours a day). It contained snacks eg. cold meat, cheese, fruit bread etc which I thought was a nice touch, especially for those with flights that arrive later in the evening. The difference between all inclusive and all inclusive plus was minimal - photo attached for reference. The pool didn’t open til 9am, which meant you didn’t need to reserve sunbeds at ridiculous o’clock. We never actually had an issue getting sun beds at any point of the day but could have been down to low season. The pool was FREEZING, but once you were in and got over that initial shock you got used to it. Slides and mini water park also good fun for the kids. Kids club is open 10.30-12.30 and 3-5pm. My son went a couple of times and seemed to enjoy it. The staff were very friendly and encouraging. The evening entertainment was ok. Kids disco was of the usual standard and the shows were a bit of a hit and miss. The Burlesque for example I thought was really good but the magic show, not so much!! They have popcorn and candy floss for sale for €3 each and a shot on the bouncy castle was €5 for 20 minutes. They also periodically had exotic animals and birds that you could be photographed with for €10. The beach is only a few minutes walk from the hotel. It really was lovely and had caves you could walk through to get from one beach to the next. There isn’t much to do immediately outside the hotel. There is a mini land train (€4 pp) which tak

One of the best all inclusive resorts I have been too! Food was always changing, always cooked to a good quality and even cooked infront of you!! The staff were lovely and attentive. The hotel itself is lovely and clean, the rooms are cleaned on a daily basis. Could not fault it. Only thing I would say if you’re looking for a nightlife there isn’t much around but perfect if you are looking to relax and enjoy some sun. The beach is less than 10 minutes away !! ☀️

Hotel- response to requests are very quick, had broken hair dryer, reported it at 6pm, fixed it at 9:30pm. had problem with the cistern, the room cleaners reported it and fixed within an hour. Considering it was a busy hotel, the response is pretty quick. Thanks a lot. The hotel and its surroundings are very clean. Beds are comfy. Food- buffet style and there is always something new dish every day, but of course for the kids, pizza & pasta is perfectly fine for them. Maybe the chips should be a bit warmer please? The staffs looked tired though but friendly. Activities - there is always activities for children regardless of age. My son is 11 years old and staffs will ask if he wants to play football/basketball, or table tennis & other group activities for their age group. Bar- enjoyed the cocktails, drinks, hot and cold. Snack bar- wow its 24/7 but will close when it is breakfast, lunch or dinner. However, it will be good to have a snack bar open near the water theme park. We will recommend it and will be back there again.

This hotel is fabulous, great value for money and couldn’t do enough to accommodate you and ensure your stay is enjoyable. Location is excellent. The food is the best we’ve had on an all inclusive,no complaints from the kids either. Hotel is spotless. Honestly don’t know how people write negative reviews about this place. Can’t wait to return. Thank you.

Spent a long time searching and reading reviews and was really impressed by all the recent reviews so chose this one! Very clean, food great, staff excellent, 2 great pool areas and stunning beaches only few minutes walk. Myself and my daughter had a short 4 night break all inclusive. Drinks good, branded alcohol not cheap stuff. Entertainment and activities if you want it.

We travelled as a family of 5, we didn’t try any of the organised activities, kids clubs or watch any entertainment so can’t comment on any of this. The hotel is around 40 mins from the airport by taxi. We travelled with Jet2 but booked a private transfer as I had read the reviews commenting on the coach being lengthy. Check in was swift, there is a QR code on the desk for WiFi and hotel information, we took a pic on our phone as it was handy to have to check opening times ect. We had 2 rooms which were adjoining, they overlooked the car park entrance so it was sometimes a bit noisy. The positive was watching the goats and chickens on the field opposite. The rooms were spotless, in fact everywhere in the hotel is incredibly clean. The beds were comfy, WiFi strong and the TV had a good selection. The main buffet was good, lots of choice during our 7 night stay we had one night where we didn’t like a lot of the options but this was a personal choice thing. The snack bar is great if you are an early riser although the coffee isn’t as nice as the main restaurant. We found every member of staff to be helpful and friendly. We used the pools but we really enjoyed the beach, the beach is a short walk and is really beautiful. Overall we found the hotel excellent value for money, we had a superb trip and would consider returning in the future.

I have just returned from a week's vacation with my wife and four young children (6-11), what a great place and great hotel! The staff are very friendly and speak excellent English, the rooms are faultless and cleaned well each day. The facilities are excellent with the kids club, the pools, the water slides, outside football area, playground. The lifeguards were especially nice to my kids and the friendly animators kept everyone interested from games to aquafit etc... The beach is a 2 minute walk from behind the hotel, a nice beach with stunning cliffs. The food was exceptional with so much variety each meal time with different seafood, meats, cheeses, salads, freshly baked pizza, pastas etc... every day and there is even a kids buffet! I would highly recommend this place and I plan to return later this year.