Quality Inn & Suites Near Six Flags East

Had bed bugs! My son woke me up around 1 am Sunday saying a bug was on his face, I trapped the bug in a cup and took it down to the front desk, the moved my room to only have them and roaches in the 2nd room. The 3rd room was clean. By Sunday evening my son couldn’t open his eye. He had to go to the er He is highly allergic to bed bugs. I had to take him back to the dr 2 times after the er. And missed work and he missed school, luckily with medicine his swollen eye went down. I called the hotel for a refund due to everything. I was told a manager would call back and they never did. I reached back out multiple days in a row just to be told manager was aware of the situation and my calls, he would reach out sometime. Still almost a month later nothing!

Always have a good time quiet

The service was excellent and the price w as nice

Not recommended for a 3 days stop

Just terrible everything was. Very bad the worst I've every been too ill live on the streets before going back

This was actually a great value stay. Knew what I was getting into and the room was priced accordingly. Didn't really need anything fancy and this place definitely got the job done. Felt a little unsafe a first, but believe I was just being overly cautious. Owner/manager staff was super nice.

Lady at the desk was incredibly rude, acted like it was a bother for us to check in or to ask questions. The whole place has a horrible smell to it. Carpet held together with silver tape in the hallways, and very dirty in areas. The rooms were run down, plaster on the cracks in the shower. Only provided 1 towel for a double queen bed room with multiple guest. Pool water was clean but gate was locked and the hours were 9am to 12pm only. The "continental breakfast" was severely lacking in fresh foods. The man cooked the eggs and potatoes in the microwave on the bar and dumped them into the serving container. Also watched the cameras as we were taking thing out to our vehicle prior to check out and when we took items out and tried to come back to get the rest they had already deactivated the card. This was at 1030 and check out was at 11, so plenty of time left before having to be out. This place had a bed to sleep on and that was it. It needs a lot of work done to it and definitely new staff operating it.