Hotel Rancho Encantado
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bacalar Municipality

Hotel Rancho Encantado

Health Protected
#1 of 4-star Select Hotels in Bacalar Municipality
México 307, Bacalar Municipality, Quintana Roo, 77930, Mexico
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When you stay at Hotel Rancho Encantado in Bacalar, you'll be on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This upscale hotel is 1.4 mi (2.3 km) from Polytechnic University of Bacalar and 2.1 mi (3.5 km) from Fort of San Felipe.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 96 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarTable Tennis RoomRestaurant
All Amenities
Surroundings
Airport: Chetumal International Airport
(39.5 km)
Landmarks: What SUP Bacalar
(4.2 km)
Landmarks: Fuerte de San Felipe
(4.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Bungalow Casita Garden
4

Bungalow Casita Garden

Has window
Non-smoking
Air Conditioning
Electric Fan
Garden View
Private Toilet
Room Details
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Room Garden Room Ck
4

Room Garden Room Ck

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
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Suite Suite Jardin
4

Suite Suite Jardin

1 King bed
Has window
Non-smoking
Air Conditioning
Electric Fan
Garden View
Private Toilet
Room Details
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Suite Master Suite Jardin Superior
7

Suite Master Suite Jardin Superior

1 Queen bed
Has window
Non-smoking
Room Details
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Bungalow Casita Lagoon
8

Bungalow Casita Lagoon

1 King bed
Has window
Non-smoking
Room Details
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Suite Suite Garden Double
5

Suite Suite Garden Double

2 Double bed
Has window
Non-smoking
Room Details
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Suite Master Suite Lagoon
5

Suite Master Suite Lagoon

1 King bed
Has window
Non-smoking
Room Details
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Junior Suite Suite Lagoon Double
4

Junior Suite Suite Lagoon Double

2 Double bed
Has window
Non-smoking
Room Details
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Suite Suite Garden Superior
6

Suite Suite Garden Superior

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
Check Availability
Traditional Cabin
5

Traditional Cabin

1 Queen bed or 2 Single bed
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
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Room Garden Room cm
7

Room Garden Room cm

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
Check Availability
Cabin Casita Laguna Superior
7

Cabin Casita Laguna Superior

Has window
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Details
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Cabin with Lake View
10

Cabin with Lake View

1 King bed and 2 Single bed
Non-smoking
Air Conditioning
Private Bath
Lake View
Electric Fan
Room Details
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Laguna Villa
12

Laguna Villa

Has window
Non-smoking
Air Conditioning
Minibar
Lake View
Electric Fan
Room Details
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Guest Reviews(96)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
AI Summary
An AI-summarized snapshot of real guest reviews
Guests enjoy comfortable, spacious rooms with balconies and direct lagoon access, a serene setting with hot tubs and a pool, attentive staff, and convenient services like airport pickup.
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Helpful
Not Helpful
Liliana
December 12, 2023
Awesome Eco Hotel to stay...beautiful views to the lagoon. Beautiful cabins and garnes. I will come back soon to this wonderful place.
Eleine
November 28, 2023
The hotel is quiet, and the setting is very relaxing. The rooms are clean and comfortable. Although the mattress was a bit hard. The gardens are beautiful and well-maintained. If you are reserving with *******, make sure to call the property to check if your lagoon view room is downstairs or upstairs. The downstairs ones have their own private mini-deck.
cecily
October 9, 2023
This hotel is the best of what I love most about Mexico. Clean and thoughtful. Nothing overstated. The staff was genuine and attentive. The location of the hotel is gorgeous. We went out in the kayaks and it was spectacular.
David
October 2, 2023
I didn't like the strictness about the check-in time, not allowing the guest into the room until 4pm, even if the room was already available. In many case, I was there for only one day and I had some work to do, so this useless wait was very irritating.
Vanesa
September 30, 2023
The staff was friendly and kept the place clean. We went during low season so the food options on the menu were not always available. I wish their wood fired pizza was available.
Sri
September 2, 2023
Stayed for one night with 2 children (having driven from Tulum). We stayed in lake view cabin which had beautiful views and was spacious, whilst maintaining a rustic feel. The road to the hotel could have been better lit and smoother. The level of service was good, but the fine touches we had experienced at all the other hotels in Mexico (4-5 star), such as offering to help with our bags when unloading our car, etc. was not there. Breakfast was average. We took a boat tour from the hotel which was very worthwhile, and our tour guide/ driver of the boat was fantastic. Overall the hotel service was good, the lake views were exceptional. For us, a one night stay here was about right.
Flor
August 25, 2023
We are a family of 2 adults and 2 children so I liked the room, it was confortable, it was close from the lagoon and the restaurant, I request double beds and were there at arrival so that was great. food is really good, breakfasts is included and they have fresh juice as well, lunch and dinner you can also have it at the hotel, with extra charge and is not that expensive, we all love the lagoon, paddle board and cayaks, staff is excelent, so kind and always able to help, Alexander at the concierge help us a lot with every single thing, Francisco at the breakfast buffet was soo kind to explain to us everything we should order and eat. We just loved it We certainly come back!
ALFONSO
July 11, 2023
EXCELENTE OPCION PARA VACACIONAR. SOLO EL SERVICIO EN LOS CENTROS DE CONSUMO NO ES ADECUADO, LENTOS Y SIN INICIATIVA A PESAR DE BAJA OCUPACION.
Ismael
July 10, 2023
Loved the room, great a/c, pool area was great for kids food options were good service was excellent except for our last meal our waiter fell short compared the the other two who served us during our stay they went above and beyond will stay here again and recommend to friends family

Property Policies

Check-in and Check-out Times
Check-in: 16:00–22:00
Check-out: 12:00–12:30

Front desk hours: [Mon-Sun]07:00–23:00

To check-in, contact the property in advance

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1994
  • Number of Rooms: 17
When you stay at Hotel Rancho Encantado in Bacalar, you'll be on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This upscale hotel is 1.4 mi (2.3 km) from Polytechnic University of Bacalar and 2.1 mi (3.5 km) from Fort of San Felipe.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Enjoy Mexican cuisine at Los Hechizos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Bacalar? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 35 air-conditioned guestrooms. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Rancho Encantado?

Prices at Hotel Rancho Encantado are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Rancho Encantado?

The closest airport is Chetumal International Airport. It is 39.5 km from the hotel and approximately a 35minutes journey by taxi.

What are the check-in and check-out times at Hotel Rancho Encantado?

The check-in time is after 16:00 and the check-out time is before 12:30.

Does Hotel Rancho Encantado provide airport transfer services?

Yes, Hotel Rancho Encantado provides airport transfer services.

What amenities and services does Hotel Rancho Encantado have?

Hotel Rancho Encantado has the following amenities and services: Outdoor Swimming Pool, Exclusive Beach Area, Spa.

Does Hotel Rancho Encantado have a swimming pool?

Yes, Hotel Rancho Encantado has a pool. Pool type: Outdoor Swimming Pool.

Does Hotel Rancho Encantado have fitness amenities?

No, Hotel Rancho Encantado doesn't have fitness amenities.

Does Hotel Rancho Encantado provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Rancho Encantado have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Rancho Encantado provide breakfast?

Yes, Hotel Rancho Encantado provides breakfast.

About This Property

Nearest AirportChetumal International Airport
Distance to Airport39.53KM
Average Price FromUSD301
Hotel Star Rating4