Sonnenhotel Zum Stern

Very slow check-in (long wait and search for a contact person at reception. In the room, the paperback box in the bathroom was empty and on Sunday afternoon there was no one in the hotel who could open the room safe, which had been locked by the previous tenants, and make it usable for us. Otherwise very positive review. Clean, spacious room, top sanitary facilities and a very good and extensive breakfast selection.

Disappointment. Today a maximum of 3 star hotel: minibar empty, not enough staff. The terrace: once a highlight with laid tables - today carelessly furnished and therefore hardly used. Staff: generally not enough - service overwhelmed, bar not staffed - no hotel life in the evening. Breakfast: Pastries in short supply - “reloading” takes too long. Hot breakfast: plate warmer not filled, not turned on. There are always too few scrambled eggs in stock. Snack: puny compared to before. Dinner: Lack of staff (service and kitchen), therefore lengthy. Salads: many containers, but similar contents in each (always sliced ​​peppers, tomatoes, cucumbers, carrots - everything tastes the same, just has a different color). People are happy about leaf lettuce. Potato salad is also made worse with tomatoes... Cheese variation instead of dessert? None. Internal decoration: everything that would make you comfortable is missing. Only table flowers in the restaurant. Corridors and star kingdom lifeless. Rooms clean and well maintained. This hotel probably won't have an easy time with the new operators for much longer. An Austrian hotel should radiate Austrian hospitality and cosiness. Just a good and tasty dinner probably won't be enough. We leave it open whether we will come back. If you don't remember the previous values ​​at the Hotel Zum Stern, then this was our last visit. The displeasure among the guests (especially former regulars) could not be ignored. The few personnel deployed were literally "fraying" themselves, but they were fighting a losing battle. You should only reopen a house when the conditions are right.